Application Specialist
2 days ago
At Segway, we are seeking an experienced Application Analyst to join our team. As an Application Analyst, you will play a critical role in ensuring the smooth operation of our business applications.
Key Responsibilities:- Error Identification and Resolution: Identify, communicate, and help correct errors made by system users.
- Access Management: Verify that all accesses are up-to-date and in real-time.
- Change Management: Provide a central point of contact for all change requests and system alterations to business applications.
- Documentation and Training: Create and update training manuals, policies, and procedures.
- User Provisioning and Support: Provision new users, provide system training, and customization.
- Project Implementation: Work with management to ensure key functionalities are understood.
- System Support: Provide support for all system users, escalating to senior IT staff if needed.
- Reporting and Analytics: Build custom reports and dashboards specific to job functions.
- Security and Access Control: Maintain control of access rights, security settings, and user privileges.
- Process Mapping: Generate detailed process maps for sales, marketing, and business workflows.
- Project Management: Work with senior IT staff to manage project implementation and back-end integrations.
- Communication: Serve as a communications liaison within IT and between IT and the business for releases, outages, and critical business-impacting situations.
- Education: University degree or college diploma in information technology.
- Experience: 3–8 years of experience in the automotive, power sports, or consumer electronics industry as an application analyst.
- Preferred Qualifications: Experience implementing at least one full-cycle DMS (Dealer Management System) in automotive, power sports, or a motorcycle company.
- Skills: Strong understanding of sales, logistics, accounting, service business knowledge, and solution design experience.
- Personal Qualities: Solutions-oriented, exceptional written, verbal, and interpersonal communication skills.
- Adaptability: Ability to learn and utilize new applications and software systems effectively and efficiently.
- Flexibility: Flexibility to work in a fast-paced, priority-shifting environment.
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Application Specialist
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McKinney, Texas, United States Segway Full timeJob SummaryWe are seeking a highly skilled Application Analyst to join our team at Segway. As an Application Analyst, you will play a critical role in ensuring the smooth operation of our business applications.Key ResponsibilitiesError Identification and Resolution: Identify and communicate errors made by system users, and work with the team to correct...
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