Quality Assurance Manager

2 days ago


Lynchburg, Virginia, United States Flowserve Full time
Job Title: Quality Assurance Manager

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. We are committed to building a more sustainable future and making the world better for everyone.

Job Summary:

This functional manager role is responsible for leading the day-to-day Nuclear and ISO 9001:2015 Quality Assurance function of the Lynchburg site in support of the site's Annual Operating Plan (AOP) and all associated performance objectives.

Key Responsibilities:
  • Engage with site leadership teams to effectively communicate customer, regulatory, and organizational requirements to assure product quality, contract compliance, and customer satisfaction.
  • Manage the QA team and the Manufacturing Indirect QC team to ensure proper balance of meeting quality targets and operational throughput.
  • Oversee the effective documentation and implementation of the QMS to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
  • Partner with leadership teams to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
  • Coordinate necessary plant personnel for internal, customer, and third-party quality system audits.
  • Approve all business system QAB access requests and annual access audits.
  • Maintain corporate corrective action system to analyze and drive corrections of nonconforming conditions and complaints.
  • Implement performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction, and the cost of quality.
  • Use the results of performance evaluation to drive improvement efforts using Lean/CI tools.
  • In conjunction with supply chain resources, develop and initiate methods to qualify, certify, and maintain domestic or low-cost region suppliers in accordance with ISO 9001 standards.
  • Responsible for developing and managing the Material Review Board process.
  • Collaborate with quality leadership to champion the implementation of the quality plan and quality management system (QMS) at the site level to achieve the overall success of quality objectives.
  • Use demonstrated leadership, project management, facilitation, and problem-solving skills to lead the team to enhance and improve the site's products and services through the implementation of ISO 9001, root cause analysis (RCA), prevention methods, and CI techniques.
Requirements:
  • BS or BA Degree in a relevant field and 8-10 years of relevant experience.
  • Experience in quality leadership.
  • Demonstrated experience managing/supervising a quality team.
  • Knowledge of ISO 9001, ASME, NUPIC, AS9100, and other relevant industry codes and standards.
  • Based on business or customer needs, may experience 10% - 15% travel, which could include international travel.
Preferred Experience/Skills:
  • Previous manufacturing experience.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k), and many other excellent benefits.



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