Quality Assurance Manager
2 days ago
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. We are committed to building a more sustainable future and making the world better for everyone.
Job Summary:This functional manager role is responsible for leading the day-to-day Nuclear and ISO 9001:2015 Quality Assurance function of the Lynchburg site in support of the site's Annual Operating Plan (AOP) and all associated performance objectives.
Key Responsibilities:- Engage with site leadership teams to effectively communicate customer, regulatory, and organizational requirements to assure product quality, contract compliance, and customer satisfaction.
- Manage the QA team and the Manufacturing Indirect QC team to ensure proper balance of meeting quality targets and operational throughput.
- Oversee the effective documentation and implementation of the QMS to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
- Partner with leadership teams to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
- Coordinate necessary plant personnel for internal, customer, and third-party quality system audits.
- Approve all business system QAB access requests and annual access audits.
- Maintain corporate corrective action system to analyze and drive corrections of nonconforming conditions and complaints.
- Implement performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction, and the cost of quality.
- Use the results of performance evaluation to drive improvement efforts using Lean/CI tools.
- In conjunction with supply chain resources, develop and initiate methods to qualify, certify, and maintain domestic or low-cost region suppliers in accordance with ISO 9001 standards.
- Responsible for developing and managing the Material Review Board process.
- Collaborate with quality leadership to champion the implementation of the quality plan and quality management system (QMS) at the site level to achieve the overall success of quality objectives.
- Use demonstrated leadership, project management, facilitation, and problem-solving skills to lead the team to enhance and improve the site's products and services through the implementation of ISO 9001, root cause analysis (RCA), prevention methods, and CI techniques.
- BS or BA Degree in a relevant field and 8-10 years of relevant experience.
- Experience in quality leadership.
- Demonstrated experience managing/supervising a quality team.
- Knowledge of ISO 9001, ASME, NUPIC, AS9100, and other relevant industry codes and standards.
- Based on business or customer needs, may experience 10% - 15% travel, which could include international travel.
- Previous manufacturing experience.
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k), and many other excellent benefits.
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