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Patient Access Representative III

2 months ago


San Francisco, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative III to join our team at Sutter Health. As a key member of our organization, you will play a critical role in ensuring the efficient and accurate registration of patients in Emergency, Ambulatory, Inpatient, and Outpatient service areas.

Key Responsibilities
  • Obtain all necessary information to register and financially clear patients.
  • Act as a key resource by providing functional guidance and direction to new employees, resolving problems, and using sound judgment and initiative as workflow requires.
  • Help foster an environment in which continuous improvement in business processes and services is welcomed and recognized.
  • Responsible for providing issue identification, assessment, and resolution as well as technical support in order to achieve desired outcomes and compliance with the Electronic Health Record (EHR) and Sutter Health policies and standard procedures.
Requirements
  • HS Diploma or General Education Diploma (GED)
  • 2 years of recent relevant experience
  • General knowledge of patient access, financial counseling, functions in acute, and non-acute settings
  • Working knowledge and understanding of insurance and medical terminology
  • Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge
What We Offer

We offer a comprehensive benefits package, including competitive pay, health insurance, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.