Regional Services Manager, Healthy Development Services

2 weeks ago

San Diego, California, United States Family Health Centers of San Diego Full time
Job Title: Regional Services Manager, Healthy Development Services

Family Health Centers of San Diego is seeking a highly skilled and experienced Regional Services Manager to oversee the day-to-day operations of the Healthy Development Services (HDS) program. The successful candidate will be responsible for ensuring the implementation and adherence to the scope of work for HDS, as well as to health center policies, guidelines, and department mission and goals.

Key Responsibilities:
  • Ensure implementation and adherence to the scope of work for HDS, as well as to health center policies, guidelines, and department mission and goals.
  • Monitor service provision for the entire network, including target progress for the number of children served and developmental/behavioral treatment.
  • Measure outcomes of weekly and monthly scheduling activities, ensuring that provider time is optimized.
  • Conduct quality assurance activities, including ensuring First Five's mandate of no duplication or supplantation.
  • Participate in/facilitate funder and agency required correspondence and reports as assigned.
  • Use outcome data on screening and assessment results to help develop strategies for retention in treatment services.
  • Assist with implementation of protocols, documentation, and strategies for improved service flow needed for efficient program operations.
  • Participate with management in organizational and programmatic long-term planning.
  • Ensure all regulatory standards are met or exceeded and adhered to on an on-going basis (Joint Commission, DHS - Licensing & Certification, OSHA, etc.).
  • Attend all required meetings, as well as those assigned by PDS Department Director and/or Associate Director of HDS programs.
  • Coordinate other program and related meetings to support program goals.
  • Provide information for development of preliminary budget for the site(s) assigned and assist in the process to ensure that appropriate expenditures stay within budgeted operational guidelines.
  • Monitor expenditures and staffing levels assigned to ensure allocated funds are fully realized and appropriated within the plan year.
  • Ensure that operations for service flow are smooth and efficient; this includes prompt intake and referral processing of families referred for HDS services (any point of entry).
  • Facilitate the linkage and integration of core services for supporting HDS program.
  • In collaboration with the Data Manager, ensure that data QA is completed according to the timeline established by the internal Evaluation team and that required data submissions to First 5 are successfully completed for the Region.
  • Prepare the Regional Services Network narrative.
  • Foster a positive environment that promotes the development of a cohesive team, as well as the professional development and growth of employees' knowledge and skills.
  • Provide/ensure staff receive all new hire and annual trainings on time.
  • Lead staff in providing guidance, mentorship, and constructive feedback.
  • Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
  • Participate in continuous improvement activities and ensure appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
  • Collaborate with the Associate Director for HDS programs and Patient Engagement Liaison in planning outreach and marketing activities.
  • May facilitate educational and outreach presentations to community-based organizations and others.
  • Support in maintaining, developing, and expanding FHCSD relationships with relevant community agencies and groups, as well as in networking with agencies that will serve as resources for the program and target population.
Requirements:
  • Bachelor's Degree (Master's preferred) in health and human service areas, including Child Development, Psychology, Public Health, Early Childhood Education, Social Work, or a related field.
  • Significant experience in oversight of services which support child development, health, or education-related programs/services.
  • Documented track record in program implementation, evaluation, and oversight.
  • A minimum of 3 years of progressively responsible positions in child health and/or development, or related area.
  • A minimum of 3 years of supervisory or managerial experience.
  • Bilingual English/Spanish desired.
  • Ability and means to travel as needed in a timely manner within San Diego County.
Rewards:
  • Job type: Regular Full Time
  • Competitive Salary with Excellent Benefits
  • Retirement Plan with Employer Match
  • Paid Time Off, Extended Sick Leave, and Paid Holidays
  • Medical/Dental/Vision/FSA/Life Insurance
  • Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

64,480.00 - 85,973.33

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net))

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