Design Studio Specialist
7 hours ago
We are seeking a highly skilled and motivated Design Studio Specialist to join our team at Pottery Barn. As a Design Studio Specialist, you will be responsible for inspiring customers to express themselves in their home, bringing the shopping experience to a seamless close, and promoting continued customer engagement.
Key Responsibilities- Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces.
- Perform productive in-home consultations, including accurately measuring and assessing the client's living space.
- Create and present design plans based on client needs, style, preferences, and living space.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Provide exceptional customer service, including gift wrap, gift registry, locating merchandise, and special orders.
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders within various sales channels.
- Experience in working with design elements preferred.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1-2 years of customer service and retail sales experience, with specialty retail experience preferred.
- Ability to be mobile on the sales floor for extended periods.
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
- Full-time associates are expected to have open availability to meet business needs.
Williams-Sonoma, Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, and more. We offer beautifully designed, stylish, and functional products for every area of the home.
Benefits- Competitive compensation package, including pay and benefits.
- Generous discount on all Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays (full-time).
- Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).
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