Assistant Branch Manager
4 weeks ago
Job Summary
WaFd Bank is seeking an experienced Assistant Branch Manager to support the manager and perform managerial duties in their absence. The ideal candidate will have a strong understanding of bank products and services, excellent communication skills, and a proven track record of building relationships with clients and staff.
Key Responsibilities
- Build knowledge of bank products and services to maintain rapport with clients and provide solutions
- Proactively seek new business relationships and introduce digital and self-service options to clients
- Develop strategies to expand the consumer and small business client base
- Communicate clearly with staff and clients verbally, over the phone, and via video chat
- Assist the manager in optimizing operational effectiveness and profitability
- Support branch leadership in meeting branch production goals
- Ensure high level of customer satisfaction through excellent service
Requirements
- Five years minimum experience in a financial institution
- Prior banking experience, including previous work in sales or client relations
- Strong math skills, 10-key, and keyboarding
- Proficient in standard Microsoft Office tools
- Well-developed smartphone and digital channel skills
- Excellent organizational and analytical skills and superior written and oral communication skills
Benefits
- Paid time off for vacation, sick days, and holidays
- Health insurance
- Stock options
- Bonus programs
- Generous 7% 401(k) employer matching
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
Equal Employment Opportunity
WaFd Bank is committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974.
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