Assistant Branch Manager
1 week ago
WaFd Bank is seeking an experienced Assistant Branch Manager to support the manager and perform managerial duties in their absence. This is a results-driven, bank officer position responsible for building knowledge of bank products and services, seeking new business relationships, and communicating effectively with staff and clients.
Key Responsibilities- Build exceptional knowledge of bank products and services to maintain rapport with clients and provide solutions.
- Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals, and community leaders.
- Make out-of-office calls to businesses, community organizations, and referral sources.
- Introduce and demonstrate digital and self-service options to clients.
- Develop strategies to help expand the consumer and small business client base.
- Communicate clearly with staff and clients verbally, over the phone, and via video chat.
- Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.
- Support branch leadership in meeting branch production goals.
- Ensure high level of customer satisfaction through the delivery of excellent service.
- Acquire and apply skills in preparation for advancement to a branch manager position.
- Adhere to bank policies and procedures designed to comply with Federal regulations.
- High school diploma or approved equivalent.
- Strong math skills, 10-key, and keyboarding.
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
- Well-developed smartphone and digital channel skills.
- Must have excellent organizational and analytical skills and superior written and oral communication skills.
- Candidates must meet all requirements of NMLS Registry.
- Must have valid driver's license, satisfactory transportation, and adequate insurance coverage.
- Five years minimum experience in a financial institution.
- Prior banking experience, including previous work in sales or client relations.
- Paid time off for vacation, sick days, and holidays.
- Health insurance.
- Stock options.
- Bonus programs.
- Generous 7% 401(k) employer matching.
- Paid Parental Leave.
- Life and AD&D insurance.
- Long-term disability.
- Tuition Reimbursement.
- Employee assistance programs.
- Pre-tax health and dependent-care spending plans.
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