Assistant Branch Manager

1 week ago


Salt Lake, Utah, United States WaFd Bank Full time
Job Summary

WaFd Bank is seeking an experienced Assistant Branch Manager to support the manager and perform managerial duties in their absence. This is a results-driven, bank officer position responsible for building knowledge of bank products and services, seeking new business relationships, and communicating effectively with staff and clients.

Key Responsibilities
  • Build exceptional knowledge of bank products and services to maintain rapport with clients and provide solutions.
  • Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals, and community leaders.
  • Make out-of-office calls to businesses, community organizations, and referral sources.
  • Introduce and demonstrate digital and self-service options to clients.
  • Develop strategies to help expand the consumer and small business client base.
  • Communicate clearly with staff and clients verbally, over the phone, and via video chat.
  • Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.
  • Support branch leadership in meeting branch production goals.
  • Ensure high level of customer satisfaction through the delivery of excellent service.
  • Acquire and apply skills in preparation for advancement to a branch manager position.
  • Adhere to bank policies and procedures designed to comply with Federal regulations.
Requirements
  • High school diploma or approved equivalent.
  • Strong math skills, 10-key, and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
  • Well-developed smartphone and digital channel skills.
  • Must have excellent organizational and analytical skills and superior written and oral communication skills.
  • Candidates must meet all requirements of NMLS Registry.
  • Must have valid driver's license, satisfactory transportation, and adequate insurance coverage.
  • Five years minimum experience in a financial institution.
  • Prior banking experience, including previous work in sales or client relations.
Benefits
  • Paid time off for vacation, sick days, and holidays.
  • Health insurance.
  • Stock options.
  • Bonus programs.
  • Generous 7% 401(k) employer matching.
  • Paid Parental Leave.
  • Life and AD&D insurance.
  • Long-term disability.
  • Tuition Reimbursement.
  • Employee assistance programs.
  • Pre-tax health and dependent-care spending plans.


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