Veterinary Hospital Administrator
5 days ago
Salary: $19.00 - $27.00 / hour
BluePearl Pet Hospital is seeking a skilled Veterinary Client Service Coordinator to join our team.
This role requires excellent customer service skills, as you will be the first point of contact for clients upon arrival. You will need to provide a warm and professional welcome, making friendly eye contact and offering a friendly smile. Your compassionate listening skills will be essential in responding to client concerns and providing emotional support when needed.
You will also assess clients' needs and determine whether an emergency arrival is stat or standard. Your clear communication skills will ensure that clients understand their pet's condition and receive accurate information about preparing them for appointments.
As a Client Services Coordinator, you will serve as a liaison between clients and service agencies during handling of pet remains. You will confirm all appointments in advance and offer resource materials to grieving clients in a compassionate and discreet manner.
Why BluePearl?
We value your health and well-being as an associate by providing flexible work schedules, paid time off, and a regional licensed social worker who can provide guidance and advice on maintaining a healthy lifestyle.
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