Pet Care Coordinator

3 weeks ago


Irvine, California, United States Banfield Full time
Job Description:
As a Pet Care Coordinator at Banfield, you will be responsible for providing exceptional client care and maximizing productivity of the veterinary medical team. Your primary goal will be to ensure that every pet receives superior care while also supporting the needs of our wellness plan clients.

About the Role:
This is an exciting opportunity to join our hospital team as a Veterinary Support Specialist. In this role, you will be actively recruiting new clients by promoting hospital services and routing the flow of clients and pets to ensure seamless communication. You will maximize the number of pets seen by the hospital team through efficient management of client flows and provide professional service at all times.

Key Responsibilities:
• Educate clients about Optimum Wellness Plans, preventative care, and pet health needs
• Assist incoming and outgoing clients with documentation, entering pet information in the computer, and ensuring prompt service
• Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures
• Provide exceptional client service and ensure a positive experience for all clients and their pets

Salary Estimate: $45,000 - $55,000 per year, depending on location and experience.

This role offers a competitive salary and opportunities for growth and development within our company.
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