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Customer Service Representative
2 months ago
Job Summary
TravelCenters of America is seeking a skilled Cashier to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and welcoming experience for all.
Responsibilities:
- Provide courteous and efficient service to customers, responding to their needs and resolving any issues in a timely manner.
- Process transactions accurately and efficiently using a point-of-sale (POS) register.
- Maintain a clean and well-stocked food and beverage area, as well as a clean and organized store environment.
- Restock merchandise and supplies as needed.
- Prioritize tasks and manage time effectively to meet store needs and deadlines.
- Follow safety guidelines and report any potential hazards or incidents.
- Establish strong relationships with colleagues and leaders, promoting a positive and collaborative work environment.
Requirements:
- Dedicated and enthusiastic individual with a passion for delivering exceptional customer service.
- Basic computer and POS knowledge preferred.
- Cash handling skills and experience preferred.
- Excellent verbal communication skills and ability to work effectively in a team environment.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits:
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Vacation and paid holidays.
- Tuition reimbursement.
- On-site meal discounts.
- Discounts on technology, travel, food, and fuel.
- Opportunities for growth and advancement.
Work Environment:
Our travel centers serve thousands of customers every day, and we strive to create a welcoming and inclusive environment for all. As a Cashier, you will be exposed to a fast-paced and dynamic work environment, with opportunities to interact with customers from diverse backgrounds.
Equal Opportunity Employer:
TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and abilities.