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Customer Service Representative

2 months ago


Redding, California, United States Travel Centers Of America Full time

Job Summary

TravelCenters of America is seeking a skilled Cashier to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and welcoming experience for all.

Responsibilities:

  • Provide courteous and efficient service to customers, responding to their needs and resolving any issues in a timely manner.
  • Process transactions accurately and efficiently using a point-of-sale (POS) register.
  • Maintain a clean and well-stocked food and beverage area, as well as a clean and organized store environment.
  • Restock merchandise and supplies as needed.
  • Prioritize tasks and manage time effectively to meet store needs and deadlines.
  • Follow safety guidelines and report any potential hazards or incidents.
  • Establish strong relationships with colleagues and leaders, promoting a positive and collaborative work environment.

Requirements:

  • Dedicated and enthusiastic individual with a passion for delivering exceptional customer service.
  • Basic computer and POS knowledge preferred.
  • Cash handling skills and experience preferred.
  • Excellent verbal communication skills and ability to work effectively in a team environment.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Benefits:

  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Vacation and paid holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Opportunities for growth and advancement.

Work Environment:

Our travel centers serve thousands of customers every day, and we strive to create a welcoming and inclusive environment for all. As a Cashier, you will be exposed to a fast-paced and dynamic work environment, with opportunities to interact with customers from diverse backgrounds.

Equal Opportunity Employer:

TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and abilities.