Customer Service Representative
4 days ago
At TravelCenters of America, we're committed to providing exceptional customer experiences that leave a lasting impression. As a Customer Service Representative, you'll play a vital role in delivering friendly, accurate, and efficient service to our guests, ensuring they feel valued and appreciated.
Key Responsibilities:- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Operate a point-of-sale (POS) register, processing transactions with accuracy and efficiency.
- Maintain a clean and organized restaurant environment, adhering to health and safety standards.
- Work collaboratively with the kitchen team to ensure seamless service delivery.
- Communicate effectively with colleagues and leadership, providing updates on guest interactions and service delivery.
- Basic computer and POS knowledge preferred.
- Previous food service experience a plus.
- Excellent verbal communication skills and a positive attitude.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Competitive hourly rate.
- Medical, dental, vision, and life insurance.
- 401(k) with a company match.
- Vacation and paid holidays.
- Tuition reimbursement.
- On-site meal discounts.
- A wide variety of discounts on technology, travel, food, and fuel.
- Opportunity for growth and advancement.
TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals who share our values and are passionate about delivering exceptional customer experiences.
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