Customer Service Representative
4 weeks ago
Customer Service Representative Job Summary
TravelCenters of America is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing friendly, accurate, and efficient service to our guests. You will work in a fun, trusting environment focused on great customer service.
Key Responsibilities:
- Provide great tasting / quality food, and a clean restaurant environment for all guests
- Process transactions of customers on a point-of-sale (POS) register
- Prioritize your work according to the kitchen and dining guest needs
- Maintain equipment per operating standards
- Follow proper safety procedures when handling and/or preparing food
- Establish strong communication and rapport with leaders and co-workers
What We're Looking For:
- A dedicated individual who works well with others and is excited to be part of our team
- Basic computer/POS knowledge preferred
- Previous food service experience a plus
- Good verbal communication skills
- Ability to work flexible hours including nights, weekends, and some holidays
Benefits:
- Medical, dental, vision, and life insurance
- 401(k) with a company match
- Vacation and paid holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food, and fuel
- Opportunity for growth and advancement
Work Environment:
While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times.
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