Detail-Oriented Customer Advocate

1 week ago


Seattle, Washington, United States Oiselle Full time

We are seeking a highly skilled customer advocate to join our team as a Customer Care Specialist. In this role, you will be responsible for providing top-notch support to our customers, ensuring their needs are met promptly and professionally.

About the Role
  • Manage the daily responsibilities of responding to customer inquiries, resolving issues, and providing expert guidance on our products
  • Assist customers with helpful and informative guidance on style, fit, and sizing questions
  • Resolves issues that arise with customer transactions, sales, returns, exchanges, package delivery status, damages/defects

The successful candidate will possess excellent verbal and written communication skills, with the ability to remain professional, courteous, and positive with customers at all times. Strong attention to detail and follow-through are essential for this role.



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