Rental Assistance Program Team Lead

1 week ago

New York, New York, United States City of New York Full time
{"title": "Rental Assistance Program Team Lead", "subtitle": "Join the City of New York in preventing homelessness and promoting housing stability.", "content": "

The City of New York is seeking a highly skilled and dedicated Rental Assistance Program Team Lead to join our Homelessness Prevention Administration (HPA) team. As a key member of our team, you will play a critical role in facilitating the rapid transition of homeless families into permanent housing and preventing a return to homelessness.

Key Responsibilities:

  • Approve eligibility for tenant or landlord for Rental Assistance Unit Subsidy Programs and approve check requests for brokers and landlord payments.
  • Troubleshoot issues made by tenants, landlords, lawyers, advocates, and legal aid via review conferences to achieve resolutions.
  • Ensure timely execution of Rental Assistance Unit Subsidy Program payments to landlords and brokers and ensure annual renewal of Rental Assistance Program subsidies.
  • Review and approve data entries of tenant information for federal funds into federal databases and utilize other databases such as Housing Assistance Payment Systems (HAPS), Rental Assistance Program (RAP), HRA One Viewer, WMS, IQ System, and SAVE.
  • Recommend new subsidy certificates for tenants who wish to submit transfer requests via email for reasons such as issues with landlords, inhabitable apartments, etc.
  • Address requests for information and services from Rental Assistance Program landlords, tenants, and community advocates.
  • Supervise Job Opportunity Specialists (JOS) who interview applicants and assess eligibility for immediate rent/public assistance and work with applicants to remove barriers.
  • Prepare daily and weekly statistical reports on work performed and monthly audits.
  • Assist with case consultation on individual cases and guidance on difficult cases in the case planning process as necessary.
  • Supervise staff who correspond with homebound/homeless clients and supervise a team of JOS who provide quick service for those clients.
  • Take appropriate action on reported issues.
  • Provide information, documentation, and maintain contact with other teams to ensure awareness of all activity that affects the case management plan.
  • Supervise staff who interview and determine housing needs of tenants at risk of homelessness or currently homeless reporting to RAP.
  • Assist in the development of anti-eviction/housing plan of intervention for referred participants.

Requirements:

  • A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing client services, employment planning, or counseling services.
  • A baccalaureate degree from an accredited college plus eighteen months of full-time satisfactory experience working as a Job Opportunity Specialist/Benefits Opportunity Specialist.
  • A baccalaureate degree from an accredited college, plus eighteen months of full-time satisfactory experience as described above.
  • College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above.

Additional Information:

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/.

", "lang_code": "en-US"}

  • Deputy Director, Rental Assistance Unit

    3 weeks ago

    New York, New York, United States City of New York Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Deputy Director to lead the Rental Assistance Unit (RAU) in the City of New York. The successful candidate will be responsible for overseeing the unit's operations, analyzing data, and making strategic decisions to improve program effectiveness.Key Responsibilities:Review and...

  • Luxury Rental Expert

    2 weeks ago

    New York, New York, United States Pocketbroker Full time

    About the RoleWe are seeking a highly motivated and experienced Luxury Rental Expert to join our team at Pocketbroker, a prestigious real estate brokerage based in Manhattan. As a Luxury Rental Expert, you will be responsible for managing and responding to daily leads, converting them into loyal clients, and providing exceptional service to clients guiding...

  • Rental Assistance Consultant

    2 weeks ago

    New York, New York, United States City of New York Full time

    About the RoleWe are seeking a highly skilled and dedicated Rental Assistance Consultant to join our team at the City of New York. As a key member of our Homelessness Prevention Administration, you will play a critical role in helping individuals and families maintain stable and affordable housing.Key ResponsibilitiesReview and assess requests for rent...

  • Maintenance Team Lead

    2 weeks ago

    New York, New York, United States Team Outsider Full time

    Job SummaryWe are seeking a highly skilled and experienced Maintenance Team Lead to join our team at Team Outsider. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our campgrounds, including maintenance and repairs, safety protocols, and guest satisfaction.Key ResponsibilitiesLeadership and...

  • Luxury Rental Consultant

    4 weeks ago

    New York, New York, United States Pocketbroker Full time

    Job OverviewBecome a Part of Pocketbroker's Premier Real Estate Team – Experts in Luxury Rentals NeededAre you a motivated and ambitious real estate professional dedicated to matching clients with their ideal homes? Do you excel in a dynamic, competitive atmosphere? If so, we are eager to connect with you.About Pocketbroker: We are a distinguished real...

  • Luxury Rental Consultant

    4 weeks ago

    New York, New York, United States Pocketbroker Full time

    Job OverviewBecome a Part of Pocketbroker's Premier Real Estate Team – Experts in Luxury Rentals NeededAre you a motivated and dedicated real estate professional with a commitment to matching clients with their ideal living spaces? Do you excel in a dynamic and competitive atmosphere? If this resonates with you, we would like to connect.About Pocketbroker:...

  • Luxury Rental Consultant

    3 weeks ago

    New York, New York, United States Pocketbroker Full time

    Position OverviewBecome a Key Player in Pocketbroker's Prestigious Real Estate Firm – Experts in Luxury Rentals NeededAre you a motivated and ambitious real estate agent with a commitment to matching clients with their ideal residences? Do you excel in a dynamic, competitive atmosphere? If this resonates with you, we would like to connect.About...

  • Equipment Associate

    2 weeks ago

    New York, New York, United States American Rental Association Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Equipment Associate to join our team at United Rentals. As an Equipment Associate, you will play a critical role in ensuring the smooth operation of our branch, providing labor assistance to service technicians, sales staff, and other branch personnel.Key ResponsibilitiesInspect rental...

  • Program Supervisor

    2 weeks ago

    New York, New York, United States YAI Full time

    Job OverviewYAI is seeking a qualified bilingual Program Supervisor to effectively lead and support an interdisciplinary team of clinical, medical, and Direct Support Professionals (DSPs) in our crisis intervention locations.Key Responsibilities:Ensure the health, safety, and well-being of the individuals we support, consistent with agency philosophy and...

  • Assistant General Manager

    2 weeks ago

    New York, New York, United States Genuine Search Group Full time

    Job Summary:The Assistant General Manager at Genuine Search Group oversees the sales and customer service for luxury rental units in Manhattan. This role requires 3-5+ years' tenure in Class A residential rental assets.Key Responsibilities:Budget planning and managementSales and marketing strategiesLeasing and renewal processesFront-of-house leadership and...

  • Customer Service Agent for Equipment Rentals

    3 weeks ago

    New York, New York, United States Adorama Camera, Inc. Full time

    Job OverviewAdorama Camera, Inc. has been a leading provider in the photography and videography industry since 1988. We specialize in renting and supporting a comprehensive range of Still and Motion cameras, Lighting, and Grip Equipment. Our mission is to be the go-to destination for all shooting needs, offering an extensive selection of DSLRs, Digital...

  • Rental Support Specialist

    3 weeks ago

    New York, New York, United States City of New York Full time

    Job OverviewThe City of New York is seeking dedicated individuals for the role of Rental Assistance Consultant. This position requires candidates to have been permanently employed in the Job Opportunity Specialist title for a minimum of one year. If currently in a provisional appointment, candidates must take and successfully pass the examination for the...

  • Medical Assistant Team Lead

    7 days ago

    New York, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant Team Lead to join our team at Northwell Health. The successful candidate will be responsible for leading and guiding designated practice Assistants and Associates, administering para-professional nursing care, and coordinating patient needs.Key ResponsibilitiesLead and guide staff,...

  • Medical Assistant Team Lead

    6 days ago

    New York, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant Team Lead to join our team at Northwell Health. As a key member of our healthcare team, you will be responsible for leading and guiding designated practice Assistants and Associates in the delivery of diversified para-professional nursing care duties.Key ResponsibilitiesLeadership and Guidance:...

  • Automotive Rental Operations Supervisor

    3 weeks ago

    New York, New York, United States Tower Auto Mall Full time

    Job OverviewAutomotive Rental Operations Supervisor - Bilingual Spanish PreferredAchieving excellence in the automotive rental industry requires not only talent but also a clear vision and a commitment to outstanding customer service. Our team is dedicated to creating a welcoming environment for our valued clients.Join us and contribute to the growth of our...

  • Rental Agent

    2 weeks ago

    New York, New York, United States Drivo Rent-A-Car Full time

    About Drivo Rent-A-CarWe are a leading player in the car rental industry, committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees.Our MissionWe strive to provide exceptional customer experiences, exceeding expectations through our commitment to quality, reliability, and customer...

  • Medical Textile Rental Services Route District Manager

    3 weeks ago

    New Brunswick, New Jersey, United States Unitex Textile Rental Services, Inc. Full time

    Job Summary:Unitex Textile Rental Services, Inc. is seeking a highly skilled Route District Manager to join our team. As a key member of our operations team, you will be responsible for managing a team of drivers and ensuring the efficient delivery of medical textiles to our customers.Responsibilities:Establish and maintain strong relationships with...

  • Digital Marketing Representative

    4 days ago

    New York, New York, United States Community Giving's Assistance Program Full time

    Community Giving's Assistance ProgramWe are seeking a highly motivated and creative individual to join our team as a Digital Marketing Representative. As a key member of our marketing team, you will be responsible for promoting our organization through car wrap advertising.Key Responsibilities:Design and implement effective digital marketing campaigns to...

  • Rental Sales Representative

    20 hours ago

    New York, New York, United States SIXT USA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Rental Sales Agent to join our team at SIXT LaGuardia Airport. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer service, promoting and selling additional vehicles and optional extras, and achieving sales targets.Key...

  • Client Relations Specialist

    3 weeks ago

    New York, New York, United States Durante Rentals Full time

    Position Title: Customer Support Representative - Construction ServicesOverview:The Customer Support Representative serves as the initial point of contact for clients seeking assistance with equipment rentals in the construction sector. This role is ideal for individuals who are enthusiastic, customer-focused, and eager to advance their professional...