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Front Desk Representative

2 months ago


New York, New York, United States The Independents Full time

About The Independents

The Independents is a dynamic and entrepreneur-driven community of industry-leading experts, delivering global, connected solutions for luxury, fashion, and lifestyle businesses to become culture brands.

We bring together a unique, future-fit ecosystem of services for ambitious businesses who seek to impact global culture around three key pillars:

  • Experience: We offer a range of services, including Atelier Athem, Atelier Lum, Bureau Betak, INCA, K2, Kennedy, Prodject, and Bureau Beatrice.
  • Communication, Strategy & Influence: Our team provides expertise in Ctzar, Karla Otto, Lefty, and The Qode.
  • Content: We specialize in Bureau Future and Sunshine.

Our goal is to provide clients with end-to-end solutions to become key culture brands, aligning a global perspective with on-the-ground, local insights.

We are a global collective with a presence in key markets, including Milano, Paris, London, Munich, New York, Los Angeles, Hong Kong, Beijing, Shanghai, Singapore, Tokyo, Seoul, Dubai, Riyadh, and Jeddah.

Job Summary

We are seeking a pleasant and professional Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

As the face of our company, you will be responsible for making a great first impression on our visitors and guests.

The ideal candidate will have a friendly and easy-going personality, be very perceptive and disciplined, and able to deal with complaints and give accurate information.

Key Responsibilities

  • Keep the front desk tidy and presentable with all necessary materials.
  • Greet and welcome guests.
  • Answer questions and address complaints.
  • Answer all incoming calls and redirect them or keep messages.
  • Receive letters, packages, and distribute them.
  • Prepare outgoing mail by drafting correspondence and securing parcels.
  • Check, sort, and forward emails.
  • Monitor office supplies and place orders when necessary.
  • Keep updated records and files.
  • Monitor office expenses and costs.

Requirements

  • Proven experience as a front desk representative, agent, or relevant position.
  • Familiarity with office machines, such as fax and printer.
  • Knowledge of office management.
  • Proficient in English (oral and written).
  • Excellent knowledge of MS Office, especially Excel and Word.
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.
  • Customer service orientation.
  • High School diploma; additional qualifications will be a plus.
  • Must be eligible to work in the United States.