Hotel Night Manager

3 weeks ago


South Bend, Indiana, United States Azul Hospitality Full time
Job Description

We are seeking an experienced Night Audit Specialist to join our team at Azul Hospitality. The ideal candidate will possess excellent communication, leadership, and problem-solving skills, with a strong attention to detail and ability to multitask.

Main Responsibilities:

  • Oversee front desk operations during night-time hours, ensuring seamless guest experiences.
  • Manage guest registrations, check-ins, and check-outs, ensuring accurate room assignments and billing.
  • Maintain accurate financial records, including cash handling, house bank deposits, and balance reports.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Collaborate with other departments to resolve guest issues and concerns.
  • Perform daily audits, reconcile discrepancies, and maintain accurate records.

Requirements:

  • High school diploma or equivalent required; relevant experience preferred.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to multitask, prioritize tasks, and manage multiple responsibilities.
  • Familiarity with hospitality software, including PMS, PBX, and POS systems.

Estimated Salary: $48,000 - $58,000 per year, depending on experience.


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