Professional Passenger Transportation Coordinator

3 weeks ago


South Bend, Indiana, United States Pacific Crest Bus Lines Full time
Company Overview
Pacific Crest Bus Lines is a family-owned-and-operated business with over 18 years of continuous service, dedicated to providing reliable transportation solutions for various needs. Our company has built a reputation for excellence in preventive maintenance, employee training, and customer satisfaction.

We cater to diverse groups, including schools, sports teams, senior citizens, conventions, churches, and civic organizations, among others. Our team's dedication to safety, reliability, and customer care has earned us the trust of our clients and passengers.

Salary and Benefits
The estimated annual salary for this position is $60,000 - $80,000, depending on experience. In addition to competitive compensation, we offer uniforms, paid bi-weekly, hotel expenses and meal per diem ($50/day) for multi-day trips, travel and entertainment discounts through corporate partners, IRA matching, and health insurance for full-time employees.

Job Description
This role involves operating a motorcoach on specified routes according to established schedules, ensuring passenger safety, and providing excellent customer service. Key responsibilities include performing pre-trip safety inspections, monitoring vehicle condition, developing defensive driving skills, and reporting any unusual conditions or incidents. Additionally, the successful candidate will assist disabled passengers, provide verbal and written reports, and participate in training new drivers.

Required Skills and Qualifications
To be successful in this position, you must have a valid driver's license for the past 3 years, a clean driving record, excellent customer service skills, and the ability to remain calm under pressure. You should also possess the necessary licenses and endorsements (Class A or B CDL with Passenger Endorsement, Air Brakes), be able to pass a DOT medical exam, and obtain required permits if not already licensed. Furthermore, you should be able to work varied hours, including early mornings, late nights, and weekends, and establish effective working relationships with colleagues, management, and the public.

Benefits and Perks
In addition to the mentioned benefits, Pacific Crest Bus Lines offers a supportive work environment, opportunities for growth and development, and a commitment to diversity and inclusion. We value our employees' contributions and strive to create a workplace that is reflective of and sensitive to the needs of the diverse community we serve.

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