Front Desk Operations Supervisor

3 weeks ago


South Bend, Indiana, United States Embassy Suites by Hilton Full time

The Embassy Suites by Hilton South Bend is seeking a highly motivated and experienced professional to fill the role of Front Office Manager. This exciting opportunity offers the chance to join a dynamic team and contribute to the success of our hotel.

About the Job:

The Front Office Manager is responsible for directing and administering all aspects of front office operations, ensuring that guests receive outstanding service and support throughout their stay. This includes leading and motivating a high-performing team, managing front office operations, developing and implementing service standards, and maintaining accurate records.

Requirements:
  • Leadership Experience: Proven experience in managing a team and leading others to achieve outstanding results.
  • Customer Focus: Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Communication Skills: Strong written and verbal communication skills, with the ability to communicate effectively with guests and colleagues alike.
  • Analytical Skills: Basic analytical skills, with the ability to analyze data and make informed decisions.

We offer a competitive salary of $64,000 per year, plus benefits and opportunities for career advancement. If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.



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