Customer Service Team Leader

4 days ago


Hamtramck, Michigan, United States City of Detroit Michigan Full time
Job Overview
We are seeking a highly skilled Customer Service Team Leader to oversee the daily operations of our customer service team. This individual will be responsible for ensuring effective communication and resolution of customer inquiries, maintaining accurate records and reports, and developing strategies to improve customer satisfaction and loyalty.

About You
To be successful in this role, you will need a Bachelor's degree in Business Administration or related field and at least 5 years of experience in customer service leadership. You should also have excellent communication and problem-solving skills. In return, you can expect a competitive salary of $60,000 - $80,000 per year, depending on your qualifications and experience.

Key Responsibilities
* Oversee daily operations of the customer service team
* Maintain accurate records and reports for customer interactions and team performance
* Develop and implement strategies to improve customer satisfaction and loyalty

Requirements
* Bachelor's degree in Business Administration or related field
* Minimum 5 years of experience in customer service leadership role
* Excellent communication and problem-solving skills

Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including health insurance, retirement plan, and paid time off. You will also have access to ongoing training and development opportunities to help you grow in your career.

In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that is committed to helping our employees succeed.

  • Hamtramck, Michigan, United States StockX Full time

    About the RoleWe are seeking a skilled Customer Service Team Leader to join our team at StockX. As a key member of our customer service department, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional experiences for our customers.Key ResponsibilitiesLead and manage a team of 15-20 customer...


  • Hamtramck, Michigan, United States StockX Full time

    Unlock Your Potential as a Customer Service Team LeadAt StockX, we're revolutionizing the way people connect with their passions. As a Customer Service Team Lead, you'll play a vital role in empowering our global customers to explore new interests and hobbies.As a seasoned leader, you'll oversee a team of 15-20 front-line agents who deliver exceptional...


  • Hamtramck, Michigan, United States Gordon Food Service Full time

    Job SummaryGordon Food Service is looking for a skilled Customer Service and Inventory Specialist to join our team. In this role, you will be responsible for maintaining a high level of customer satisfaction while also contributing to the success of our retail operations.Your duties will include:Providing exceptional customer service and resolving any issues...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Pediatric Clinical Nurse Coordinator RoleWe are seeking a highly skilled and experienced Clinical Nurse Coordinator to join our team at the Detroit Medical Center's Children's Hospital of Michigan.This is an excellent opportunity for a dedicated nurse leader who wants to make a difference in the lives of children and their families. As a Clinical Nurse...


  • Hamtramck, Michigan, United States The Hertz Corporation Full time

    The Hertz Corporation is seeking a Customer Service Expert to join our team. Salary: $16.00 hourly.**Job Summary:**We are looking for a detail-oriented and customer-focused individual to provide excellent service to our customers. The ideal candidate will have a passion for customer service, a high school diploma or equivalent, and at least 2 years of...


  • Hamtramck, Michigan, United States Omnia US Full time

    Customer Service Job in DetroitWe are seeking a Customer Service Specialist to join our team at Omnia US in Detroit, MI. As a Customer Service Specialist, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries with professionalism and efficiency.Key Responsibilities:


  • Hamtramck, Michigan, United States The Hertz Corporation Full time

    **Job Title:** Customer Experience AssociateAbout The Hertz Corporation:The Hertz Corporation is a leading global car rental company with operations in over 150 countries. Our team members are dedicated to providing exceptional customer service and ensuring that our customers have a seamless experience when renting a car.Salary: $16.00 hourly**Job...

  • Surgical Team Leader

    2 weeks ago


    Hamtramck, Michigan, United States Detroit Medical Center Full time

    The Detroit Medical Center (DMC) is a leading academically-integrated hospital system in Metro Detroit, and one of the largest healthcare providers in Southeast Michigan.With over 150 years of caring for the community, we have been recognized nationally with top awards in many aspects of hospital operations and patient care. Our commitment to patient care...


  • Hamtramck, Michigan, United States Walgreens Full time

    At Walgreens, we're looking for a talented Customer Service Associate to join our team. As a representative of our brand, you'll be responsible for delivering an exceptional customer experience. This includes modeling and executing a distinctive and delightful service approach, ensuring that customers feel valued and supported throughout their shopping...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    About the JobAs a Laboratory Team Leader at Detroit Medical Center, you will have the opportunity to lead a team of medical professionals in conducting clinical research and development. This is a full-time position with a competitive salary range of $85,000 - $110,000 per year.


  • Hamtramck, Michigan, United States Forman Mills Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at Forman Mills. This role will be based at our Grand River Drive location.Key Responsibilities• Assist customers in finding products and provide exceptional service• Operate cash registers and handle financial transactions accurately• Maintain cleanliness...


  • Hamtramck, Michigan, United States Judd Wire Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Detroit. As an APG System Coordinator, you will play a crucial role in managing inside sales/customer service related responsibilities for assigned accounts.


  • Hamtramck, Michigan, United States NIKE Full time

    About the RoleWe're looking for a dedicated and customer-focused Retail Associate to join our Nike team in Detroit, MI. In this role, you'll have the opportunity to develop your skills and knowledge in sales, customer service, and teamwork.Salary: $16.50/hourKey ResponsibilitiesCustomer Engagement: Build relationships with customers and provide personalized...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Transforming Cardiovascular Care in Metro DetroitWe are seeking an exceptional Registered Nurse to fill the role of Clinical Coordinator, Telemetry at our esteemed hospital in Detroit, Michigan. As a key member of our cardiovascular care team, you will play a pivotal role in ensuring the highest level of patient care and outcomes.About the RoleThe successful...


  • Hamtramck, Michigan, United States Motor City Casino Full time

    Responsibilities: The Revel Steak Busser is responsible for delivering exceptional service to our guests, ensuring their comfort and satisfaction. Key responsibilities include:Providing attentive and courteous service, meeting guests' needs promptly. Maintaining a clean and organized dining area, adhering to high standards of cleanliness and presentation....


  • Hamtramck, Michigan, United States Third Judicial Circuit of Michigan Full time

    About the JobWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team as a Court Scheduling Coordinator. This is a great opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    About the OpportunityThe Detroit Medical Center is seeking a skilled and dedicated Registered Nurse to join our team as an Emergency Department Nurse Leader. This is an exciting opportunity for a motivated individual to take on a leadership role in one of the busiest emergency departments in the country.Job SummaryWe are looking for a highly experienced...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    We are seeking a highly skilled and experienced OR Operating Room Registered Nurse to join our team as a Clinical Coordinator. This is a full-time position with a competitive salary of $120,000 per year.About the RoleThe Clinical Coordinator will be responsible for coordinating the provision of care through assigning and scheduling staff, prioritizing...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Seeking a motivated Computed Tomography (CT) Technologist to lead our CT team at the Detroit Medical Center in Hamtramck, Michigan. This is an exciting opportunity for a professional to leverage their experience and expertise to oversee daily operations and drive excellence in patient care.About the RoleThe ideal candidate will possess strong leadership...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    The Detroit Medical Center is seeking a highly skilled and compassionate Registered Nurse to join our Burn Unit team. With a strong focus on patient care and satisfaction, this role offers an exciting opportunity for growth and development in a dynamic healthcare environment.About the RoleThis position involves providing top-notch nursing care to patients...