Student Accounts Representative
1 week ago
Job Summary:
We are seeking a highly organized and detail-oriented Student Accounts Representative to join our team at Nova Southeastern University. As a key member of our financial services team, you will be responsible for ensuring the accuracy and timeliness of student account information.
Key Responsibilities:
- Research and analyze outstanding student account balances to ensure accurate payment information and adjustments.
- Advise students, families, and the NSU community on payment options and Bursar policies and procedures.
- Process specialized billing, invoices, and receipts to facilitate student payments.
- Track and maintain records of payments and charges to ensure accurate student accounts.
- Issue refunds to students and third-party vendors/agencies in a timely manner.
- Review data and correct discrepancies to ensure accurate student account information.
- Provide training to new staff members on student accounts processes.
Requirements:
- Associate's Degree or 60 college credits.
- One year of finance-related work experience in an office environment.
- Minimum three months of bookkeeping and/or cashiering work experience.
Preferred Qualifications:
- Experience with student accounting systems.
- Experience working in an academic institution, preferably in higher education.
- Experience in Banner or other NSU software systems.
Working Conditions:
This is a full-time position with full benefits. The ideal candidate will be able to work independently and as part of a team, with excellent communication and customer service skills.
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