Front Desk Coordinator

3 weeks ago


Austin, Texas, United States Watkins Insurance Group Full time
About Watkins Insurance Group

We're a dynamic and customer-focused organization that prioritizes building strong relationships with our clients, colleagues, and community. Our core values drive a culture of service, and we're committed to providing a positive experience for everyone who interacts with us.

Job Summary

We're seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for clients and visitors, you'll play a critical role in making a great impression and setting the tone for our organization's reputation.

Key Responsibilities
  • Greeting and Serving Clients: Provide exceptional customer service, responding to phone calls, emails, and in-person visits with a positive and professional attitude.
  • Administrative Support: Manage the front desk, handle mail and packages, and provide administrative assistance to our team members.
  • Communication and Teamwork: Collaborate with colleagues to ensure seamless communication and support, and maintain a positive and respectful work environment.
  • Problem-Solving and Adaptability: Identify and resolve issues, and adapt to changing priorities and deadlines.
Requirements
  • Reliability and Trustworthiness: Demonstrate a strong sense of responsibility and trustworthiness in handling sensitive information and tasks.
  • Basic Office Skills: Possess basic office skills, including typing, filing, and proficiency in Microsoft Office.
  • Computer Skills: Be proficient in computer software, including Microsoft Office, and have a willingness to learn new systems and tools.
  • Availability and Flexibility: Be available to work 8:00 am-5:00 pm and be flexible to adapt to changing priorities and deadlines.
What We Offer

As a valued member of our team, you'll enjoy a competitive total rewards package, including benefits and a work environment that supports your growth and well-being. We're committed to providing a positive and inclusive work environment that allows you to thrive and make a meaningful contribution to our organization.



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