Dental Assistant Coordinator

2 weeks ago


Asheville, North Carolina, United States Asheville Dental Associates Full time
Job Summary

We are seeking a highly skilled and organized Front Desk/Dental Assistant to join our dynamic team at Asheville Dental Associates. As a key member of our team, you will be responsible for providing exceptional patient care, managing front desk operations, and assisting with dental procedures.

Key Responsibilities
  • Front Desk Operations: Greet patients with a warm smile, answer phone calls, and triage decisions, issues, and requests.
  • Patient Engagement: Discuss treatment plans, insurance coverage, and patient balances in an easy-to-understand manner.
  • Scheduling & Coordination: Present payment options, monitor the daily schedule, and book appointments.
  • Patient Care Follow-up: Work on continuing care and overdue treatment lists, and contact patients with pre-authorized treatment plans.
  • Administrative Tasks: Ensure all necessary radiographs, lab cases, paperwork, and other information are updated and complete before patient appointments.
  • Dental Assistant Tasks: Assist patients, prepare treatment areas, and maintain dental department equipment and work areas.
Requirements
  • Strong computer skills, including Microsoft Office and Teams.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills for fostering positive working relationships.
  • Outstanding customer service and leadership abilities.
  • Denticon software, preferred.
  • X-Ray Certified, required.
Benefits
  • Medical, Dental, Vision
  • 401(k)
  • Holiday and PTO pay
  • Life Insurance
Schedule
  • Monday through Thursday 7:30 a.m. to 4:00 p.m. and Friday 8:00 a.m. to 1:00 p.m.

Asheville Dental Associates is committed to providing exceptional dental care with a smile. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding patient care, we encourage you to apply for this exciting opportunity.



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