Multilingual Customer Support Representative

7 days ago

Fort Bragg, North Carolina, United States GreenState Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Multilingual Customer Support Representative to join our team at GreenState Credit Union. As a key member of our organization, you will be responsible for providing exceptional service to all members and staff in a fast-paced, dynamic environment.

About Us

At GreenState Credit Union, we exist to create lasting value for those we serve. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Our culture is built on a foundation of trust, respect, and open communication. We pride ourselves on being an employer of choice, offering a collaborative work environment, competitive compensation and benefits package, and opportunities for growth and development.

Key Responsibilities

The primary duties/responsibilities of this role include:
  • Providing quality, responsive, and professional member service to all members and staff.
  • Answering member questions or referring them to appropriate departments or supervisors.
  • Assisting with member account discrepancies, statement problems, complaints and escalating as necessary.
  • Performing member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.
  • Building member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
  • Maintaining a satisfactory balancing record.

Requirements and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:
  • Interpersonal skills to represent the Credit Union in a positive way.
  • High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty.
  • Thorough knowledge of deposit products and regulations.
  • Accuracy in the handling of cash, recording daily transactions, and attention to detail.
  • Good telephone manners and techniques.
  • Ability to work with minimal direction and exercise sound judgment.
  • Member account problem-solving skills.
  • Proficiency with related computer applications, spreadsheets, word processing, and database applications.
  • Ability to develop and maintain effective working relationships as a cohesive team.
  • High school diploma or the equivalent (i.e. GED).
  • Cash handling, sales, and customer service experience desired.
  • Must be bondable.

Salary and Benefits

This is an hourly position with a pay range of $17.39 - $23.40/hr, plus a monthly incentive opportunity and a progressive benefits package. The estimated salary for this role is approximately $35,000 - $45,000 per year, depending on experience.

  • Multilingual Service Ambassador

    3 days ago

    Fort Bragg, North Carolina, United States GreenState Credit Union Full time

    Job SummaryWe are seeking a highly skilled Multilingual Service Ambassador to join our team at GreenState Credit Union.About the RoleThis is a unique opportunity for individuals who can communicate effectively with members in multiple languages. The successful candidate will provide exceptional service to all members, demonstrating a deep understanding of...

  • Customer Service Representative

    4 days ago

    Fort Bragg, North Carolina, United States Domino's Franchise Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Domino's Franchise. This role involves interacting with customers, preparing pizzas and other food items, and maintaining a clean store environment.

  • Customer Service Representative

    6 days ago

    Fort Bragg, North Carolina, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Franchise.Estimated Salary: $12.50 - $15.00 per hourJob ResponsibilitiesOperate all equipment efficiently and effectively.Stock ingredients from delivery to storage, work area, and walk-in cooler.Prepare product to meet customer...

  • Customer Service Ambassador

    2 weeks ago

    Fort Bragg, North Carolina, United States Pizza Hut Full time

    Deliver Exceptional Customer ExperiencesPizza Hut is seeking a friendly and enthusiastic Customer Service Representative to join our team. As a representative of our brand, you will be responsible for providing top-notch customer service, ensuring a positive experience for every guest who walks through our doors.About the Role:You will be the first point of...

  • IT Support Specialist

    4 weeks ago

    Fort Bragg, North Carolina, United States GreenState Credit Union Full time

    Job SummaryThe IT Help Desk Lead is a critical member of the IT Service Delivery team, responsible for ensuring the smooth operation of the network, PC, peripheral, service desk, telecommunications, and operational processes within the credit union's environment.Key ResponsibilitiesTechnical Assistance: Provide Level 1 diagnostic technical support to staff,...

  • Human Resources Support Specialist

    6 days ago

    Fort Bragg, North Carolina, United States Patriot Enterprises Full time

    Job Summary">Patriot Enterprises is seeking a highly skilled and customer-focused Human Resources Support Specialist to join our team. As a key member of our HR department, you will play a critical role in providing exceptional support to members of the Armed Forces, family members, civilians, and contractors.">About the Role">In this exciting opportunity,...

  • Cashier Representative

    1 week ago

    Fort Bragg, North Carolina, United States Raising Cane's Full time

    Raising Cane's seeks motivated individuals to fill Customer Service roles. Key responsibilities include:Providing exceptional service to customers by ensuring orders are prepared to high standards.Taking orders efficiently and handling payments in a timely manner.Cleaning tables, floors, and other areas of the restaurant to maintain a clean environment.We...

  • Multidisciplinary Support Specialist

    6 days ago

    Fort Bragg, North Carolina, United States Texas Care Full time

    Job Overview">We are seeking a highly organized and detail-oriented Multidisciplinary Support Specialist to join our team at Texas Care. As a key member of our support staff, you will provide critical administrative assistance to our Clinical Director and play a vital role in supporting the smooth operation of our behavioral health...

  • Retail Store Associate Lead

    6 days ago

    Fort Bragg, North Carolina, United States Armed Services YMCA of The U S A Full time

    Company Overview">The Armed Services YMCA of The U S A is a leading organization dedicated to serving the needs of military members and their families. As a Retail Store Associate Lead, you will play a critical role in supporting our mission by providing exceptional customer service, managing store operations, and promoting our programs and services.">Job...

  • Customer Service Representative

    7 days ago

    Fort Mill, South Carolina, United States Hobby Lobby Full time

    Explore Exciting Career Opportunities at Hobby LobbyJoin our team as a Customer Service Representative and contribute to the success of Hobby Lobby, a world-renowned craft and hobby retailer. As a key member of our sales floor team, you will provide exceptional customer service, assist customers in finding products, and maintain a clean and organized store...

  • Automation Contracts Specialist

    6 days ago

    Fort Bragg, North Carolina, United States Entegee Full time

    Are you passionate about contract management and automation? We are seeking an experienced Automation Contracts Specialist to join our team at Entegee.Estimated Salary: $82,000 - $86,000 per yearJob Description:We specialize in custom automation projects and are a major player in the world of controls and robotic solutions around the globe. As our new...

  • Senior CSfC Project Leader

    2 days ago

    Fort Bragg, North Carolina, United States Network Designs Inc. Full time

    Network Designs Inc. - A Career OpportunityWe are seeking an experienced Senior CSfC Project Leader to join our team at Network Designs Inc. (NDi). As a senior leader, you will oversee the implementation of Commercial Solution for Classified (CSfC) projects, ensuring timely completion, within budget and scope.The successful candidate will have extensive...

  • Service Excellence Professional

    2 days ago

    Fort Bragg, North Carolina, United States Domino's Pizza Full time

    We are seeking a talented Service Excellence Professional to join our team at Domino's Pizza. As a key member of our customer support team, you will be responsible for providing exceptional customer service, resolving customer complaints, and driving sales growth.About the RoleThe successful candidate will be responsible for analyzing and resolving customer...

  • Customer Service Representative

    6 days ago

    Fort Mill, South Carolina, United States Toppers Pizza - Fort Mill Full time

    Job DescriptionAbout UsToppers Pizza, a popular pizza chain in the Fort Mill area, is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and safe work...

  • Human Resources Service Specialist

    6 days ago

    Fort Bragg, North Carolina, United States Patriot Enterprises Full time

    Job Overview:">We are seeking a skilled Human Resources Service Specialist to join our team at Patriot Enterprises. As a key member of our HR department, you will provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors.About the Role:Provide products in various formats using MS Office tools, including...

  • Business Development Lead for Car Wash Services

    6 days ago

    Fort Bragg, North Carolina, United States Waterway Carwash Full time

    OverviewWaterway Carwash is a leading provider of car wash services in the Kansas City area, seeking an experienced Business Development Lead to join its team. This role offers a unique opportunity to learn business and people management skills while leading a team in a fast-paced, outdoor environment.In this position, you will be responsible for delivering...

  • Financial Aid Specialist

    2 weeks ago

    Fort Bragg, North Carolina, United States GeorgiaGov Full time

    As a key member of the GeorgiaGov team, the Financial Aid Technician plays a critical role in supporting the student financial aid process. Under the general supervision of the Campus Dean for Student Affairs, the successful candidate will perform a range of administrative, clerical, and customer service duties. Provide exceptional customer service to...

  • Business Development Leader at Waterway Carwash

    3 days ago

    Fort Bragg, North Carolina, United States Waterway Carwash Full time

    About UsWaterway Carwash is a renowned car wash company with a strong presence in the Kansas City Area. Our company culture emphasizes the importance of providing excellent customer service, maintaining high-quality business operations, and fostering a positive work environment.Salary and BenefitsThe estimated annual salary for this position is $61,167 in...

  • Senior Training Specialist

    1 day ago

    Fort Bragg, North Carolina, United States General Dynamics Information Technology Full time

    Explore a rewarding career as a Trainer II at GDIT, where you will play a pivotal role in delivering cutting-edge training solutions to support the readiness of our nation's Army.About the OpportunityWe are seeking a highly skilled and experienced Trainer II to join our team. As a key member of our Mission Training Complex Capabilities Support II (MTCCS II)...

  • Retail Operations Manager Trainee

    7 days ago

    Fort Bragg, North Carolina, United States Waterway Carwash Full time

    Waterway Carwash is seeking a motivated and ambitious individual to participate in its renowned Manager Training and Development Program in the Kansas City Area. As a Retail Operations Manager Trainee, you will have the opportunity to learn business and people management skills while leading a team in a fast-paced, outdoor environment.Company OverviewAt...