Technical Solutions Engineer
2 weeks ago
Company Overview
9021 SigmaTEK Systems, LLC (Korea) is at the forefront of the digital transformation in manufacturing, leveraging innovative technologies to enhance production efficiency and precision.
Position Summary
We are seeking a dedicated Technical Solutions Engineer to join our dynamic team. This role is essential in providing technical support and expertise to our clients, ensuring they maximize the potential of our advanced software solutions.
Key Responsibilities
- Deliver comprehensive training sessions for clients, both onsite and at designated training facilities.
- Develop and present engaging workshops and product demonstrations.
- Act as the primary point of contact for clients with technical inquiries regarding our software solutions.
- Provide expert consulting and analysis for product-specific queries.
- Facilitate effective communication with customers through various channels, including phone and written correspondence.
- Collaborate with international support teams to resolve complex issues.
Main Requirements
- Proven experience in CNC technology, particularly with milling and turning machines, including knowledge of counter spindles and multiple tool carriers.
- Familiarity with Swiss-style machining is advantageous but not mandatory.
- Experience with CAD/CAM programming systems, preferably GibbsCAM, along with knowledge of post-processing setups and adjustments.
- Ability to work independently with a systematic approach.
- Strong communication and teamwork skills are essential.
- Willingness to travel as required.
- Fluency in Korean and proficiency in English for internal communications.
Company Culture
At SigmaTEK, we foster a culture of innovation and collaboration. We believe in the power of teamwork and diversity, creating an inclusive environment where every employee can thrive. Our commitment to personal and professional growth ensures that our team members can balance their work and personal lives effectively.
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