Electrical Engineer I

15 hours ago

Arden Hills, Minnesota, United States Boston Scientific Full time
About the Role

This Electrical Engineer position offers an opportunity to be part of the Cardiac Rhythm Management Complaint Investigation Site within the Post-Market Quality Assurance team at Boston Scientific. The primary activity for this role is to support analysis of investigations into field complaint allegations against Boston Scientific products.

Responsibilities
  • Perform a variety of duties in the electrical, mechanical, electro-mechanical, chemical, or optical areas
  • Investigate and review electronic circuits, components, tools, equipment, and practices
  • Analyze, evaluate, verify, requirements, circuits, and systems by using engineering practices
  • Assume a technical role within the Complaint Investigation Site by using technical expertise and knowledge to support current and new market released technology
  • Assist Senior-level engineers in projects to enhance the ability to perform various complaint investigations
  • Maintain knowledge of state-of-the-art principles and strategies in their particular area of expertise
  • Participate in technical strategy planning for Boston Scientific
  • Assist Lab Technicians during complaint investigations to ensure accurate and compliant product analysis and documentation
  • Review completed returned product analysis results to ensure field allegations are adequately addressed
  • Analyze returned products to address complaints and to ensure a high level of product quality
  • Communicate product quality issues to Senior Engineers and/or Management for awareness to cross functional areas including Research and Development, Supplier Quality, and Manufacturing
  • Participate in cross functional teams to resolve quality issues
  • Interpret complex technical issues for a non-technical audience
  • Provide technical support for regulatory and legal inquiries
  • Support and/or perform Product Performance Engineering activities (trending, non-product return investigation analysis, etc.) during complaint investigation processing
  • Respond to Technical Service Requests to support urgent questions from the Technical Service Team regarding product performance issues of devices being utilized in the field
  • Serve as a support role for other activities within in the Complaint Investigation Site as needed
What We're Looking For In You
  • Bachelor's degree or higher in Electrical, Mechanical, Biomedical, or Computer Engineering; Computer Science; or related degree
  • Strong communication and time management abilities
  • Understanding of technical engineering topics
  • Critical thinking, problem solving, and troubleshooting ability
  • Strong communication (verbal and written) and data analysis skills

Boston Scientific is an Equal Opportunity Employer. We recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

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