Medical Administrative Specialist

1 week ago


Montpelier, Vermont, United States UVM Health Network - Central Vermont Medical Center Full time
Job Title: Patient Service Specialist

Under the supervision of the Medical Group Practice Manager, the Patient Service Specialist provides medical administrative support to the entire patient care team and is responsible for the gathering and processing of appropriate information needed for the billing of all office charges and coordination of care.

Key Responsibilities:
  • Maintain absolute confidentiality of all patient's records, medical treatment, and diagnosis
  • Abide by all policies and procedures of the practice
  • Provide support to the entire Medical Group, including covering at other practices as needed
  • Offer input and suggestions to improve internal processes
Requirements:
  • High school diploma or equivalent preferred
  • College coursework in business or medical sciences preferred
  • Previous exposure to Microsoft Windows, such as Outlook and Word, required
  • Keyboarding skills in excess of 50 WPM essential
  • Ability to prioritize multiple tasks and work with frequent interruptions
  • Customer service orientation and ability to communicate and listen effectively
Preferred Qualifications:
  • 2-4 years in similar office administrative position
  • Previous medical office experience or completion of a medical terminology course
  • Previous experience with use of computers
  • Demonstrated experience in effective customer service


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