Customer Support Specialist

3 days ago


Rochester, New York, United States Blackbird Recruiting Full time
Client Service Role
We are seeking a highly skilled Customer Service Specialist to join our team at Blackbird Recruiting. This role involves working closely with clients and event planners to deliver exceptional service. Key responsibilities include assisting with menu selection, addressing client inquiries, and coordinating customer-related tasks. The ideal candidate will possess strong communication skills, be able to multitask, and have a keen eye for detail.

Key Duties
  • Collaborate with event planners and clients to choose menus that meet their needs.
  • Offer expert advice on catering options and special requests.
  • Address client inquiries in a timely and professional manner.
  • Work with the kitchen and event staff to ensure accurate service delivery.
  • Document client preferences and orders accurately.
  • Follow up with clients after events to ensure satisfaction.

Salary Range: $75,000 - $100,000 per year.

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