Ecommerce Resource Planning

4 days ago

Seattle, Washington, United States Tik Tok Full time
About the Role

We are seeking a highly skilled Ecommerce Resource Planning & Analytics Associate to join our team. As a key member of our team, you will be responsible for developing and executing comprehensive ecommerce resource planning strategies, with a specialization in incentive design.

Responsibilities
  • Develop and execute comprehensive ecommerce resource planning strategies with a focus on incentive design, including goal/budget setting and performance review.
  • Monitor and track key performance indicators (KPIs) related to merchant incentives, such as conversion rates, incremental GMV growth, and merchant satisfaction.
  • Continuously monitor and evaluate the effectiveness of merchant incentive programs, recommending and implementing adjustments to maximize their impact.
  • Work closely with operations teams to ensure clear communication of the objective, design, and execution of the incentives.
  • Work closely with finance teams to analyze the financial impact of merchant incentive programs and optimize resource allocation based on ROI analysis.
  • Work closely with product teams to ensure seamless integration and functionality of merchant incentive programs.
  • Conduct market research to identify industry trends and benchmarks for merchant incentives, staying informed about emerging best practices.
Requirements
  • 4+ years of strategic and analytical experience at leading tech companies.
  • 4+ years of experience leading teams of 5+ direct reports.
  • Strong analytical skills and familiarity with data analysis tools such as Tableau, Power BI, or SQL.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Familiarity with financial analysis and ROI calculations related to incentive programs.
  • Excellent communication skills, with the ability to present complex data in a clear and concise manner.
  • Detail-oriented with strong organizational and project management skills.
Preferred Qualifications
  • Proven expertise in the ecommerce industry, preferably 3P marketplace models, with resource management or seller incentives experience.

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