Parts Sales Specialist
5 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Parts Sales Specialist to join our team at Marina Auto Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when purchasing vehicle parts.
Key Responsibilities:
- Assist customers in selecting required parts and provide expert advice on companion requirements, specials, and product education to ensure a seamless buying experience.
- Order parts as needed and maintain open communication with the Service Department and customers regarding order status and delivery timelines.
- Provide exceptional customer service through friendly, professional, and efficient interactions with customers, both in person and over the phone.
- Assist in placing daily inventory orders and monitor parts arrivals to ensure timely delivery.
- Perform other duties as assigned to support the sales team and contribute to the overall success of Marina Auto Group.
Requirements:
- High School Diploma or equivalent and prior auto parts sales experience (preferred).
- Eager to improve in a dynamic work environment and demonstrate a strong willingness to learn and adapt.
- Strong interpersonal and time management skills to effectively communicate with customers, colleagues, and management.
- Ability to read and interpret safety and maintenance documents to ensure compliance and accuracy.
- Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Valid driver's license and clean driving record to ensure safe and reliable transportation.
Marina Auto Group is an equal opportunity employer and prohibits discrimination and harassment in all aspects of employment, including recruitment, hiring, promotion, and termination, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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