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Part-time Sales Associate

2 months ago

Webster, New Hampshire, United States Chico's FAS Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and driving sales growth.

Key Responsibilities
  • Provide a personalized shopping experience for customers, offering product recommendations and ensuring a seamless checkout process.
  • Meet or exceed sales goals by utilizing sales techniques, communicating product knowledge, and maintaining a thorough understanding of current sales and promotions.
  • Maintain a high level of product knowledge, including current sales and promotions, and ensure that visual standards are met.
  • Participate in visual directives, including monthly store sets and zone maintenance, to create an engaging and inviting store environment.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a high level of customer satisfaction.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Build and maintain a solid customer following through clienteling and wardrobing.
  • Know current product fit and style assortment offerings in store and online.
  • Maintain consistent client communication through utilization of customer books.
Requirements
  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
Physical Requirements
  • Constant walking/standing (percentage of 8-hour shift).
  • Occasional lifting up to 50 lbs. (percentage of 8-hour shift).
  • Frequent climbing (percentage of 8-hour shift).
Compensation

Compensation for this position starts at $12.50/hour or city/local minimum wage as applicable. Store associates are eligible for incentive compensation based on factors including store sales, metrics, and trends as well as budgets and/or other variables based on the position and hours worked.