Restaurant Operations Supervisor

2 weeks ago


Hasbrouck Heights, New Jersey, United States Sonic Full time
Position Overview:

As an Assistant Manager at SONIC Drive-In, you will play a crucial role in supporting the General Manager in overseeing the daily operations of the restaurant. Your primary focus will be to ensure that quality food is served in a clean, safe, and efficient environment, providing guests with a delightful experience at SONIC Drive-In.

Key Responsibilities:

  • Recruiting, training, and supervising a team of dedicated individuals to deliver an exceptional experience to every guest.
  • Ensuring customer satisfaction by making every effort to leave guests pleased with their visit.
  • Helping team members understand their contributions by explaining the importance of their tasks.
  • Recognizing team achievements and providing constructive feedback for improvement.
  • Establishing clear expectations and offering ongoing support throughout each shift.
  • Fostering a positive and energetic work environment that enhances the overall experience.
  • Overseeing key operational areas including food and supplies, labor management, and guest service.

Compliance and Standards:

  • Upholding SONIC's safety and sanitation protocols.
  • Adhering to all relevant federal, state, and local regulations.

Qualifications:

  • Strong leadership and communication abilities.
  • High expectations for personal and team performance.
  • Positive demeanor, particularly during peak hours or challenging situations.
  • Adaptability in problem-solving and a commitment to continuous improvement.
  • Desire for professional and personal growth.
  • Capability to prioritize tasks effectively.
  • Basic math and reading proficiency.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.

Additional Information:

SONIC Drive-In franchise organizations are committed to providing reasonable accommodations for individuals with disabilities to perform essential job functions. Each franchise operates independently and is responsible for its own employment decisions.



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