Restaurant Operations Supervisor
2 weeks ago
As an Assistant Manager at SONIC Drive-In, you will play a crucial role in supporting the General Manager in overseeing the daily operations of the restaurant. Your primary focus will be to ensure that quality food is served in a clean, safe, and efficient environment, providing guests with a delightful experience at SONIC Drive-In.
Key Responsibilities:
- Recruiting, training, and supervising a team of dedicated individuals to deliver an exceptional experience to every guest.
- Ensuring customer satisfaction by making every effort to leave guests pleased with their visit.
- Helping team members understand their contributions by explaining the importance of their tasks.
- Recognizing team achievements and providing constructive feedback for improvement.
- Establishing clear expectations and offering ongoing support throughout each shift.
- Fostering a positive and energetic work environment that enhances the overall experience.
- Overseeing key operational areas including food and supplies, labor management, and guest service.
Compliance and Standards:
- Upholding SONIC's safety and sanitation protocols.
- Adhering to all relevant federal, state, and local regulations.
Qualifications:
- Strong leadership and communication abilities.
- High expectations for personal and team performance.
- Positive demeanor, particularly during peak hours or challenging situations.
- Adaptability in problem-solving and a commitment to continuous improvement.
- Desire for professional and personal growth.
- Capability to prioritize tasks effectively.
- Basic math and reading proficiency.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
Additional Information:
SONIC Drive-In franchise organizations are committed to providing reasonable accommodations for individuals with disabilities to perform essential job functions. Each franchise operates independently and is responsible for its own employment decisions.
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