Healthcare Support Specialist

5 days ago


Bothell, Washington, United States FYZICAL Therapy and Balance Centers Full time
About the Job: We are seeking a skilled Customer Service Representative to join our team at FYZICAL Therapy and Balance Centers. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our patients, handling scheduling and communication, and ensuring seamless interactions between patients and healthcare professionals.

Key Responsibilities:
  • Schedule appointments and manage patient flow
  • Handle patient inquiries, provide information, and resolve issues
  • Collect payments, verify insurance, and track insurance-covered visits
  • Communicate with clinicians about scheduling and patient arrival
  • Work with billing companies, provide benefits paperwork, and collect completed forms
  • Fax reports to physicians, keep a log of incoming reports, and check mail


Requirements: High school diploma or equivalent, valid driver's license, reliable transportation, excellent communication skills, ability to multitask, and a positive attitude.

What We Offer: Competitive salary ($45,000 - $60,000 per year), advancement opportunities, state-of-the-art technology, and unparalleled continuing education opportunities.

Location: Bothell, WA

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