Dispatcher Support Specialist

4 days ago


Bothell, Washington, United States TradeMark Residential & Commercial Services LLC Full time
Key Responsibilities

We are seeking a highly skilled Dispatcher Support Specialist to join our team at TradeMark Residential & Commercial Services LLC.

The ideal candidate will have a proven track record of providing exceptional customer service, resolving complaints in a timely and professional manner, and meeting sales targets.

This is a full-time position with a salary range of $28-$38 per hour, depending on experience. Benefits include dental insurance, health insurance, paid time off, and vision insurance.

The schedule for this role is Monday to Friday, 8 hours a day. The location is in person.

To be successful in this role, you should have:

  • At least 2 years of dispatching experience;
  • Strong phone contact handling skills and active listening;
  • Excellent communication and presentation skills;

As a Dispatcher Support Specialist, your primary responsibility will be to identify and assess customers' needs to achieve satisfaction, build sustainable relationships and trust with customer accounts through open and interactive communication, and provide accurate, valid and complete information by using the right methods/tools.

You will also be responsible for meeting personal/customer service team sales targets and call handling quotas, handling customer complaints, and following up to ensure resolution.



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