Director of Client Services
1 week ago
We are seeking a highly skilled Director of Client Services to join our team at iQor. As a key member of our Client Services team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring exceptional customer experience.
Key Responsibilities:
- Partner with clients to understand their business goals and objectives
- Develop and implement strategies to drive business growth and increase revenue
- Lead cross-functional teams to deliver exceptional customer experience
- Collaborate with operations teams to ensure seamless delivery of services
- Manage and analyze data to identify trends and areas for improvement
Requirements:
- Bachelor's degree in business administration or advanced degree preferred
- ~5+ years of experience in Client Services or Account Management, with at least 2 years in a Senior Leadership role
- ~ Ability to work collaboratively with cross-functional teams and Senior Executives
- ~ Experience with CRM systems such as Salesforce and other relevant software tools
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Equal Employment Opportunity:
iQor is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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