Customer Service Representative
2 days ago
We are a dynamic and fun-loving entertainment company seeking enthusiastic individuals to join our team as Customer Service Associates. Our goal is to provide an exceptional experience for our guests in a fast-paced, energetic environment.
Job SummaryWe are looking for motivated and friendly individuals to work in various departments within our Amusement, Cleaning, Mechanic, and Food & Beverage teams. As a Customer Service Associate, you will be responsible for providing excellent customer service, ensuring a safe and clean working environment, and maintaining the confidentiality of company policies and procedures.
Responsibilities- Customer Service: Assist guests at the counter and game/bowling floor, conduct alcohol and age restriction control, and handle lost and found items.
- Teamwork: Collaborate with colleagues to maintain a clean and safe working area, and strive for continuous improvement in department work processes.
You will be working in a busy bowling center/arcade environment with high levels of noise, dust, and activity. The noise level can be loud, so please be prepared to wear ear protection if needed.
Physical Demands- Mobility: Regularly required to bend, stretch, twist, climb, and have high mobility/flexibility in small spaces.
- Standing and Walking: Required to stand and walk for extended periods without breaks during busy times.
- Lifting: Able to lift up to 100 lbs with assistance.
- Arcade Time: 1 hour of time play (non-prize) arcade games per week.
- Bowling Benefits: 90 minutes of bowling per week (shoes included).
- Karaoke and Billiards: 1 hour of karaoke/billiards per week.
- Food and Beverage Discounts: 50% discount on food items per working shift, plus 1 free beverage per working shift.
Please note that we require staff who handle and serve alcohol to be at least 21+ years old (Food and Beverage). Open availability, especially nights and weekends, is preferred. If you're a people person who enjoys working in a fun environment, we'd love to hear from you
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