Customer Service Representative

4 days ago


Humble, Texas, United States Living Spaces Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Living Spaces. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to execute our Guest Engagement Model, ensuring that every guest has a positive experience. This includes maintaining training and development on sales proficiency processes, executing style guide directives, and completing daily task lists for store teams.

Key Responsibilities:
  • Maintain training and development on sales proficiency processes.
  • Execute style guide directives.
  • Ensure daily task lists are completed by store teams.
  • Drive proficiency using the Living Spaces Guest Engagement Model.
  • Connect behaviors in the Guest Engagement model to expected sales outcomes.
  • Self-assess daily results.
  • Utilize all tools to company standard.
  • Ensure check-out/in processes are executed.


Qualifications:
  • High School Diploma or GED equivalent.
  • 1 year of retail experience in a direct customer interactive environment preferred.
  • Experience in Microsoft Office programs required.


Compensation:
  • $16.35 - $21.25 per hour.
  • Team bonus based on meeting specific goals and KPIs.


Benefits:
  • Medical.
  • Dental.
  • Vision.
  • 401(k).
  • Vacation.
  • Sick Time.
  • Flex Spending Account.
  • Employee Assistance Program.


Estimated Salary Range: $33,440 - $44,150 per year.

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