Retail Customer Service Representative

4 weeks ago


Humble, Texas, United States PetSmart Full time

About the Job: As a Retail Customer Service Representative, you will play a vital role in creating a welcoming and inclusive shopping environment for our customers. Your primary responsibility will be to provide exceptional customer service by greeting customers, answering questions, and helping them find the products they need.

Key Responsibilities:

  • Provide exceptional customer service by responding promptly to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Greet customers warmly and engage in conversation to build rapport and create a sense of community.
  • Help customers locate products and answer questions about our offerings, including pet food, toys, and accessories.
  • Maintain a clean and organized store environment, ensuring a positive shopping experience for all customers.

Salary Range: $25,000 - $35,000 per year, depending on location and experience.



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