Front End Relief Assistant Department Leader

2 days ago


Bellevue, Washington, United States Kroger Full time
{"Responsibilities": "Key Responsibilities
  • Deliver exceptional customer service and foster a culture of respect and inclusivity.
  • Assist with management of the front end department, ensuring seamless operations and maximizing financial opportunities.
  • Assume management responsibilities in the absence of the Manager and Assistant Manager, maintaining compliance with corporate policies and safety guidelines.
  • Provide peer coaching and training to cashiers, promoting best practices and adherence to company standards.
  • Monitor and maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements.
  • Respond to customer situations and perform cashier functions as needed, ensuring a positive customer experience.
  • Monitor the 15-minute chart and schedule, ensuring efficient operations and effective time management.
  • Promote and follow Company initiatives, fostering a culture of innovation and excellence.
  • Respond to verbal customer comments/complaints/requests, providing empathetic and effective solutions.
  • Complete customer incident and associate incident/accident report forms, maintaining accurate records and ensuring compliance with company policies.
Qualifications
  • Minimum: High school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one-two years related retail experience; or combination of relevant education and experience.
  • Minimum 18 years of age/19 in Idaho and Alaska.
  • Ability to pass drug test.
  • Ability to work in a fast-paced environment.
  • Ability to work weekends on a regular basis.
  • Ability to travel independently on a rare basis.
  • Maintain confidentiality.
  • Accuracy/attention to detail.
  • Ability to organize/prioritize tasks/projects.
  • Valid driver's license.
  • CPR/first aid certification.
About Us

Fred Meyer, a subsidiary of The Kroger Company, is a leading retailer with over 120 stores throughout Oregon, Washington, Idaho, and Alaska. We are committed to providing exceptional customer service, fostering a culture of respect and inclusivity, and promoting a positive work environment.

We strive to create a welcoming and engaging environment where our associates can grow and thrive. Our benefits package includes health and well-being benefits, financial benefits, and growth and development benefits, ensuring our associates have the support they need to succeed.

We are proud to be part of the Kroger family of companies, working together to feed the human spirit and make a positive impact in our communities.

"}

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