Front End Department Leader

1 day ago

Bellevue, Washington, United States Kroger Full time
Job Summary

We are seeking a highly motivated and experienced Front End Department Leader to join our team at Fred Meyer. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, managing the front end department, and driving sales growth.

Key Responsibilities
  • Deliver outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Manage the front end department, including cashiers, baggers, and customer service representatives, to ensure seamless operations and high productivity.
  • Monitor sales performance, identify opportunities for growth, and implement strategies to drive sales and increase customer loyalty.
  • Collaborate with other department leaders to achieve store goals and objectives, and participate in cross-functional teams to drive business results.
  • Develop and implement plans to improve customer satisfaction, employee engagement, and operational efficiency.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in business, retail management, or a related field preferred.
  • Minimum 2 years of retail management experience, with a proven track record of success in customer service, sales growth, and team leadership.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Valid driver's license and reliable transportation.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to providing a positive and inclusive work environment that supports the well-being of our associates and the communities we serve.

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