Customer Service Representative

2 weeks ago


Boise, Idaho, United States Avis Budget Group Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience, and contributing to the success of our business.

Key Responsibilities:
  • Assist customers with rental and return processes on our airport lots
  • Process rentals for loyal customers, check cars, and enter information into handheld devices
  • Provide excellent customer service and resolve any issues that may arise
  • Work collaboratively with colleagues to achieve team goals and objectives
Perks:
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • Ongoing on-the-job training and development opportunities
  • Paid time off and medical, dental, and other insurance benefits
  • Flexible spending account opportunity to contribute up to $270 for public transportation or parking expenses
  • Retirement benefits (401k) and employee discounts on car rentals and Avis/Budget cars
Requirements:
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors and flexibility to work all shifts
Preferred Qualifications:
  • 6 months retail customer service experience in a fast-paced environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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