Crisis Management Advisor

2 weeks ago

Charleston, West Virginia, United States TC Energy LLC Full time
Driven. Innovative. Inquisitive. If these attributes resonate with you, we are eager to connect. At TC Energy, we pride ourselves on being Energy Problem Solvers, dedicated to steering North America towards sustainable energy solutions while addressing the energy needs of both today and the future.

The Role

As a key member of the Corporate Services team, reporting to the Manager of Crisis Management and Business Continuity, the Business Continuity Specialist plays a vital role in upholding our business continuity protocols and supporting various business units in their execution. This position offers corporate-wide expertise, guidance, and assistance.

Key Responsibilities
  • Oversee the ongoing enhancement and maintenance of the corporate Business Continuity framework and related documentation.
  • Ensure that business continuity processes are user-friendly, effective, and efficient.
  • Manage corporate-wide business continuity data, analyzing statistical and performance metrics to bolster preparedness and response capabilities.
  • Establish, track, and report on objectives and targets related to business continuity.
  • Assist in the development and upkeep of a Business Continuity Management system.
  • Collaborate with business units and corporate departments to conduct annual evaluations of business continuity strategies and readiness.
  • Provide expert guidance in identifying and resolving technical challenges associated with business continuity.
  • Design, maintain, and potentially deliver training sessions on business continuity and organizational resilience throughout the organization.
  • Lead or mentor in the creation and execution of comprehensive continuity tabletop exercises and functional drills for a diverse range of internal stakeholders, including field personnel, corporate departments, and executive leadership.
  • Ensure adherence to federal, provincial/state, and local regulations, as well as professional standards and best practices.
  • Guide, mentor, and support the professional growth of colleagues in business continuity and emergency management.
  • Offer subject matter expertise and potentially spearhead initiatives in response to Business Continuity activations triggered by real-world events or threats, including maintaining critical operations, coordinating dependencies, establishing contingency plans, and overseeing recovery efforts.
Essential Qualifications
  • Certification as a Business Continuity Professional (CBCP) from the Disaster Recovery Institute (DRI) or a Certificate from the Business Continuity Institute (BCI - CBCI).
  • A minimum of 5 years of relevant experience in a business continuity capacity within the private or public sector.
  • Outstanding interpersonal and communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all organizational levels.
  • Experience in crafting and implementing user-centric business continuity programs.
  • Proficiency in conducting risk assessments and completing Business Impact Analyses (BIAs).
  • Strong background in customer service and client relations.
  • Advanced mentoring, coaching, and teaching abilities.
  • Exceptional organizational and time management skills, with the capacity to plan, prioritize, and execute tasks effectively.
  • Adept at both high-level strategic thinking and detailed task execution.
Preferred Qualifications
  • Bachelor's Degree.
  • 10 years of relevant experience in a business continuity role within the private or public sector.
  • Master Business Continuity Professional (MBCP) certification from the Disaster Recovery Institute (DRI).
  • Experience in Crisis Management, Disaster Recovery, Cyber Security, Risk Management, Finance, Emergency Management, or Project Management is advantageous.
  • Familiarity with pipelines and oil/gas facilities.
  • Ability to manage diverse issues in non-traditional work environments.
  • Skill in facilitating discussions and managing conflicts with tact and diplomacy.
  • Experience collaborating closely with emergency services agencies.
Additional Requirements
  • Willingness to travel across borders with a valid passport.
  • Ability to travel approximately 30% of the time.
  • Availability for on-call and after-hours support as required.
  • Driving a motor vehicle is an essential function of this role, and motor vehicle records will be reviewed post-offer.
About TC Energy

TC Energy is a premier energy infrastructure company in North America, operating across three key sectors: natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span multiple countries and regions, reflecting our commitment to energy solutions.

TC Energy is an equal opportunity employer, dedicated to providing employment opportunities to all qualified individuals, regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodations for applicants with disabilities are available upon request during the recruitment process.

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