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Banquet and Event Operations Manager

2 months ago

Tampa, Florida, United States OCI Hospitality Full time
Job Summary

**Banquet/F&B Supervisor**

This role oversees banquet and event operations at OCI Hospitality, ensuring seamless execution and exceptional guest experiences. When not managing events, this position will be part of the BLUFIN restaurant supervisory team, focusing on delivering outstanding service and maintaining high-quality standards.

Key Responsibilities
  • **Event Management**: Coordinate and execute events, including setup and teardown, to ensure timely and efficient delivery.
  • **Team Leadership**: Supervise and mentor team members to maintain a positive work environment, promote guest loyalty, and uphold company policies.
  • **Quality Control**: Monitor and maintain product and service quality standards, investigating issues and implementing corrective actions as needed.
  • **Inventory Management**: Assist with ordering, receiving, storing, and inventorying department-related products.
  • **Safety and Security**: Ensure the safety and security of guests and team members, adhering to hotel procedures and protocols.
  • **Industry Knowledge**: Stay current on industry trends and local market activities to drive business growth and excellence.
Requirements
  • **Strong Interpersonal Skills**: Excellent communication and interpersonal skills to build strong relationships with guests, clients, and community organizations.
  • **Organizational Skills**: Strong organizational skills and attention to detail to manage multiple tasks and priorities.
  • **Leadership Skills**: Proven leadership skills to motivate and guide team members towards achieving exceptional results.
  • **Professional Image**: Conduct work-related functions in a professional manner, maintaining a positive and respectful attitude.