Catering Operations Manager

2 weeks ago


Tampa, Florida, United States Delaware North Full time
About the Role

We are seeking a highly skilled Catering Operations Manager to join our team at Amalie Arena in Tampa, Florida. As a key member of our catering team, you will be responsible for developing and executing plans to create exceptional events for our guests in our restaurants, suites, and other party areas.

Key Responsibilities
  • Partner with clients, guests, and catering staff to produce exceptional events that exceed guest expectations and drive referrals.
  • Plan, coordinate, execute, and manage all catering events from start to finish, ensuring the highest quality of product and service throughout.
  • Develop effective presentations and collaborate with clients and chefs to design and deliver appropriate catering menus.
  • Organize necessary banquet, kitchen, and service staff and arrangements for each event.
  • Document and review all records for each catering event, maintaining an excellent track record of budgetary allotments and exceeding guests' expectations.
Requirements
  • Minimum three years of catering management experience in an arena or other large venue is highly preferred.
  • Experience in food preparation, inventory and cost control, scheduling, and purchasing.
  • Excellent customer service orientation, communication, data analysis, and organizational skills.
  • Ability to work event hours, including some holidays, weekends, and evenings.
  • Bachelor's degree in hospitality management or related field preferred.
About Delaware North

Delaware North provides concessions, suites, premium dining, and catering service at Amalie Arena, home of the NHL's Tampa Bay Lightning. We operate 56 concession outlets, 70 suites, and three clubs, including the exclusive Chase Club. At Delaware North, we empower our team members to do great work in a company with 100 years of success, stability, and growth.



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