Customer Service Expert

3 weeks ago


Elkridge, Maryland, United States PeopleShare Full time
Customer Service Representative

We are seeking a seasoned customer service professional to join our team at PeopleShare. As a Customer Service Representative, you will be the voice of our brand, resolving issues, answering inquiries, and delighting customers at every turn.

Key Responsibilities:
  • Process customer orders, service requests, price requests, and returns via live chat, email, and over the phone
  • Make outbound calls to customers regarding orders, deliveries, backorders, etc.
  • Seize opportunities to upsell products when they arise
Requirements:
  • 3 years of recent experience in a customer service or sales support role REQUIRED
  • Valid Driver's license and reliable transportation to and from work REQUIRED
  • High School Diploma or GED

At PeopleShare, we are committed to providing equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.



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