Customer Experience Manager

2 weeks ago


Bartlesville, Oklahoma, United States Indigo Books & Music Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Contract - Customer Experience Leader. As a key member of our retail team, you will be responsible for ensuring the store is well-run, well-merchandised, and well-staffed.

Key Responsibilities

  • Support the head of store and coordinate daily task assignments to the Customer Experience Representatives
  • Communicate sales goals and ensure goals are achieved, identifying areas that require merchandising attention
  • Follow pre-opening, post-opening, and closing procedures
  • Engage and inspire customers on the floor, making meaningful connections and creating a warm and welcoming environment
  • Curate specific product collections for each customer and leave a lasting impression

Qualifications

We are looking for a passionate, enthusiastic, and driven individual who is curious, humble, and giving. If you are a team player who is committed to delivering exceptional customer experiences, we encourage you to apply.

Indigo's Commitment

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and we are committed to creating a diverse and inclusive work environment.



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