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Warehouse Operations Manager

2 months ago

Peabody Massachusetts, United States Expeditors Full time
Job Summary

Expeditors is seeking a highly skilled and experienced Warehouse Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Supervise and Coach Warehouse Teams: Provide guidance and support to warehouse staff to ensure they are meeting their performance goals and objectives.
  • Weekly Team Huddles: Lead weekly team meetings to discuss ongoing projects, address any concerns, and set priorities for the upcoming week.
  • Monthly 1-on-1's with Warehouse Lead: Meet with the warehouse lead to discuss performance, provide feedback, and set goals for improvement.
  • Assist with Annual Reviews: Support the warehouse lead in conducting annual reviews with warehouse staff, including setting performance goals and objectives.
  • Assist with Budget Planning: Provide input to the warehouse budget, including staffing, equipment, and facility expenses.
  • Ensure a Safe and Secure Work Environment: Oversee the implementation of safety and security protocols to ensure a safe and healthy work environment for all employees.
  • Responsible for Execution of Warehouse Procedures: Ensure that all warehouse procedures are followed, including safety and compliance standards.
  • Maintain a Clean and Professional Facility: Oversee the maintenance of a clean and professional facility, including adhering to local standards.
  • Responsible for Equipment Maintenance: Ensure that all equipment is properly maintained, including scheduling regular maintenance and repairs.
  • Provide Input to Warehouse Budget: Provide input to the warehouse budget, including staffing, equipment, and facility expenses.
  • Ensure Staffing Levels Meet Demand: Oversee staffing levels to ensure that they meet demand, including managing a flexible workforce.
  • Oversee Warehouse Staffing: Responsible for overseeing all aspects of warehouse staffing, including permanent and contingent staff.
  • Ensure Staff Have Appropriate Certifications: Ensure that staff have the necessary certifications to perform their duties.
  • Assist with Interview and Onboarding Process: Support the interview and onboarding process for new warehouse staff.
  • Support Employee Versatility: Encourage and support employee versatility, including cross-training.
  • Improve Safety, Quality, Delivery, and Cost Reduction: Identify opportunities for improvement and implement changes to improve safety, quality, delivery, and cost reduction.
  • Participate in Transitioning and Onboarding New Customers: Participate in the transitioning and onboarding of new customers.
  • Manage, Prevent, and Resolve Inventory, Over/Short/Damage, Process, and Customer Exceptions: Identify and resolve inventory, over/short/damage, process, and customer exceptions.
  • Assist with Process Audits: Assist with process audits to ensure the security and safety of people, facility, and freight.
  • Allocate Workloads: Allocate workloads within the team to ensure smooth operations during peak activity or staff absence.
  • Communicate with Team: Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
  • Oversee Compliance with Operational Process Standards: Oversee compliance with Expeditors' operational process standards.