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Medical Office Receptionist

2 months ago

Reston, Virginia, United States Town Center Orthopaedics Full time
Join Our Team as a Medical Office Receptionist

We are a dynamic orthopedic practice seeking a skilled and dedicated medical receptionist to enhance our patient experience. The ideal candidate will be friendly, dependable, and a collaborative team member who excels in a busy environment.

Key Responsibilities:
  • Welcome patients warmly as they arrive for their orthopedic or physical therapy appointments.
  • Input patient data into our electronic medical records system, utilizing Modmed and WebPT.
  • Confirm any updates to personal information or insurance for returning patients.
  • Efficiently manage patient check-in and check-out processes.
  • Collect payments including balances, copays, deductibles, and surgery fees.
  • Coordinate follow-up and physical therapy appointments for patients.
  • Daily scanning of medical records and managing tasks as required.
  • Make reminder calls for physical therapy evaluations.
Qualifications:
  • High school diploma or equivalent required.
  • Exemplary interpersonal, organizational, and customer service skills.
  • Preferred experience of 1-2 years in a medical office setting.
  • Familiarity with EMR systems, particularly Modmed or WebPT, is advantageous.
  • Fluency in Spanish is a plus, but not mandatory.
  • Strong attention to detail and organizational abilities.
  • Capability to exercise sound judgment and seek resources in challenging situations.
  • Proven ability to maintain productivity in a fast-paced environment.
Work Environment:
Our practice operates across multiple locations, and travel between offices may be required. We offer a supportive and collaborative work atmosphere.

Job Type: Full-time

Benefits:
  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance
Schedule:
  • 8-hour shifts
  • Monday to Friday