Housekeeping Shift Manager
7 days ago
We are seeking a highly skilled and experienced Housekeeping Shift Manager to join our team at Delaware Park Casino & Racing. As a key member of our Environmental Services department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our facilities are clean, safe, and welcoming for our guests.
Key Responsibilities- Leadership and Supervision: Supervise and manage a team of housekeeping staff, providing guidance, training, and support to ensure they have the skills and knowledge needed to perform their duties effectively.
- Cleaning Programs and Standards: Develop and implement cleaning programs and standards to ensure that our facilities are clean and attractive, meeting the highest standards of quality and safety.
- Supply Management: Requisition and manage supplies and equipment within established budgetary guidelines, ensuring that our team has the resources they need to perform their duties.
- Disciplinary Actions: Recommend, document, and issue disciplinary notifications to staff as needed, ensuring that our team is held to the highest standards of behavior and performance.
- Timekeeping and Attendance: Monitor and assist in proper timekeeping methods, ensuring that our team is accurately accounted for and that attendance and tardiness issues are addressed promptly.
- Customer Relations: Promote outstanding customer relations, ensuring that our guests have a positive and welcoming experience in our facilities.
- OSHA Compliance: Ensure that our team is aware of and complies with OSHA guidelines, including the Right-To-Know Act and Blood-Borne Pathogens.
- Team Development: Participate in professional organizations and training programs to stay up-to-date on best practices and to develop the skills and knowledge of our team.
- Experience: Three to five years of experience in professional office management, cleaning environments, and/or cleaning of large public areas facilities.
- Background Check: Must be able to successfully complete and maintain the background check and licensing process required by the Delaware Lottery during employment.
- Computer Skills: Basic computer skills and strong organizational and leadership abilities are required.
- Physical Demands: Must be able to stand, sit, walk, and kneel for extended periods of time, and lift up to 50 pounds without difficulty.
- Communication: Ability to read, write, speak, understand, or communicate in English sufficiently to perform the necessary functions of this position.
- Flexibility: Must be able to work flexible schedules due to the needs of the business, including mornings, evenings, nights, weekends, and holidays.
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