Beverage Shift Manager

4 days ago


Wilmington, Delaware, United States Delaware Park Full time

**Job Title:** Beverage Shift Manager (FT)

**Job Information**

**Category:** Hospitality and Food Service

**Type of Assignment:** Full-time

**Position Type:** Management

**Location:** Delaware

**Job Description**

**Key Responsibilities:**

* Create and maintain a welcoming and entertaining environment that prioritizes exceptional customer service.

* Possess in-depth knowledge of all restaurant and outlet positions.

* Oversee scheduling and staffing for assigned outlets.

* Ensure seamless operation of assigned outlet.

* Provide training and evaluate employees in assigned outlets.

* Implement and adhere to food and beverage cost control procedures and order necessary stock for outlet.

* Maintain accurate records.

* Foster strong working relationships with related departments.

* Adhere to and enforce established Food and Beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes.

* Recommend and document coaching and discipline of staff on appropriate paperwork.

* Communicate effectively with and promote positive team member and guest relations.

* Respond to guest complaints and inquiries, exercising good judgment in resolving issues.

* Maintain professionalism at all times when interacting with team members and guests.

* Promote outstanding internal and external guest relations and team collaboration.

**Requirements:**

* 1-3 years of restaurant management experience.

* Ability to successfully complete background checks and licensing processes.

* Proficiency in computer software, including Microsoft Word and Excel.

* Ability to work independently with minimal supervision.

* Maintain confidentiality regarding employee concerns and sensitive department information.

* Adhere to established company and departmental uniform, appearance, and hygiene standards.

* Experience with P.O.S systems and PC-related systems.

* Ability to walk and stand for extended periods, lift up to 40 lbs, and push/pull up to 50 lbs.

* Flexibility to work a varied schedule, including evenings, weekends, and holidays.

* Ability to work in a fast-paced environment and effectively communicate with guests, coworkers, and management.



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