Beverage Shift Manager
4 days ago
**Job Title:** Beverage Shift Manager (FT)
**Job Information**
**Category:** Hospitality and Food Service
**Type of Assignment:** Full-time
**Position Type:** Management
**Location:** Delaware
**Job Description**
**Key Responsibilities:**
* Create and maintain a welcoming and entertaining environment that prioritizes exceptional customer service.
* Possess in-depth knowledge of all restaurant and outlet positions.
* Oversee scheduling and staffing for assigned outlets.
* Ensure seamless operation of assigned outlet.
* Provide training and evaluate employees in assigned outlets.
* Implement and adhere to food and beverage cost control procedures and order necessary stock for outlet.
* Maintain accurate records.
* Foster strong working relationships with related departments.
* Adhere to and enforce established Food and Beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes.
* Recommend and document coaching and discipline of staff on appropriate paperwork.
* Communicate effectively with and promote positive team member and guest relations.
* Respond to guest complaints and inquiries, exercising good judgment in resolving issues.
* Maintain professionalism at all times when interacting with team members and guests.
* Promote outstanding internal and external guest relations and team collaboration.
**Requirements:**
* 1-3 years of restaurant management experience.
* Ability to successfully complete background checks and licensing processes.
* Proficiency in computer software, including Microsoft Word and Excel.
* Ability to work independently with minimal supervision.
* Maintain confidentiality regarding employee concerns and sensitive department information.
* Adhere to established company and departmental uniform, appearance, and hygiene standards.
* Experience with P.O.S systems and PC-related systems.
* Ability to walk and stand for extended periods, lift up to 40 lbs, and push/pull up to 50 lbs.
* Flexibility to work a varied schedule, including evenings, weekends, and holidays.
* Ability to work in a fast-paced environment and effectively communicate with guests, coworkers, and management.
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