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Housekeeping Associate

2 months ago

Wilmington, Delaware, United States Hampton Inn Wilmington Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Hampton Inn Wilmington. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and overall appearance of our guest rooms and surrounding corridors.

Key Responsibilities
  • Cleanliness and Maintenance: Maintain the cleanliness and organization of guest rooms, including making beds, changing linens, and restocking amenities.
  • Guest Services: Respond to guest requests and needs in a courteous and professional manner, ensuring a positive experience for our guests.
  • Teamwork: Collaborate with other housekeeping staff to ensure efficient and effective cleaning and maintenance of guest rooms and public areas.
  • Adherence to Standards: Adhere to all hotel standards and policies, including those related to cleanliness, safety, and security.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Physical Demands: Stand and walk for extended periods, lift and carry up to 25 pounds, and bend and stretch to clean and maintain guest rooms.
  • Language Skills: Speak and understand English fluently, with the ability to communicate effectively with guests and colleagues.
  • Availability: Work a flexible schedule, including weekends and holidays, to ensure 24/7 guest service.
  • Integrity and Trust: Demonstrate a high level of integrity and trustworthiness, maintaining confidentiality and upholding the hotel's values and standards.
What We Offer
  • Competitive Pay and Benefits: Enjoy a competitive salary and benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Opportunities for Growth: Develop your skills and career with opportunities for advancement and professional growth within our company.
  • A Positive Work Environment: Work in a positive and supportive environment, with a team-oriented culture that values diversity, equity, and inclusion.